When Toyota Met E-Commerce: Lean at Amazon
Amazon’s former head of global operations explains why the company was a natural place to apply lean principles, how they’ve worked in practice, and where the future could lead.
Content: Case Study, Multimedia Content | Author: Marc Onetto | Source: “McKinsey Quarterly” | Subject: Operations | Company: Amazon.com Inc.
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Zero Injuries, Waste, and Harm
How AkzoNobel NV, a leading manufacturer, is making its health, safety, and environment procedures stronger by making them more consistent.
Content: Case Study | Author: Richard Westlake | Source: “strategy+business” | Subjects: Operations, Social Responsibility (ESG)
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The Hershey Company: Aligning Inside to Win on the Outside
Changes in the marketplace, if not monitored, can cause serious losses in profit, market share, and in stakeholders’ confidence. Such was the case with one of the most celebrated American companies, Hershey’s. When the company failed to keep its ear to the ground and eye on the ball it lost touch with consumers and retailers. A shift in the company’s focus and a re-alignment of … [ Read more ]
Content: Case Study | Author: Rick Kash | Source: “Ivey Business Journal” | Subjects: Management, Marketing / Sales, Operations, Strategy | Industry: Food Products/Service | Company: Hershey’s
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How Ikea Reassembled Its Growth Strategy
During the Great Recession, this iconic Swedish furniture company developed a new way to expand: cutting costs while increasing customer loyalty.
Content: Case Study | Authors: Art Kleiner, Deniz Caglar, Marco Kesteloo | Source: “strategy+business” | Subjects: Industry Specific, Operations | Industry: Retail | Company: Ikea
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When the Supply Chain Snaps
How Cisco started to get things right after things weren’t right from the start.
Content: Case Study | Author: Inder Sidhu | Source: “The Conference Board Review” | Subject: Operations | Company: Cisco Systems
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Rebuilding Lego, Brick by Brick
How a supply chain transformation helped put the beloved toymaker back together again.
Content: Case Study | Authors: Edouard Samakh, Keith Oliver, Peter Heckmann | Source: “strategy+business” | Subject: Operations | Company: Lego Group
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Getting to Win-Win: How Toyota Creates and Sustains Best-Practice Supplier Relationships
Across the automotive industry and around the globe, Toyota ranks as suppliers’ preferred OEM-the one with which they would most like to do more business. Yet Toyota is also known to be extremely demanding of its suppliers and rigorous in its insistence on openness and highly disciplined processes. The authors outline the principles and practices that Toyota employs to win its suppliers’ extraordinary performance-and loyalty. … [ Read more ]
Content: Case Study | Authors: Georg Sticher, Jagjit Singh, Malte Kalkoffen, Xavier Mosquet, Zafar Momin | Source: “Boston Consulting Group (BCG)” | Subjects: Best Practices, Operations | Industry: Automotive | Company: Toyota
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The Power of Synchronization: The Case of TAL Apparel Group
The story of how TAL Apparel Group grew from a single textile mill in Hong Kong to its current status as a global powerhouse in apparel design, manufacturing, and logistics, is a prime example of how synchronization – the simultaneous and highly efficient coordination of far-flung supply chain, product development, and marketing and sales activities with customers and suppliers – can provide not only the … [ Read more ]
Content: Case Study | Source: “Deloitte” | Subjects: Industry Specific, Operations | Industry: Apparel | Company: TAL Apparel Group
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Flextronics: Staying Real in a Virtual World
By getting lean, vertical, and global, a Singaporean contract manufacturer became the biggest tech company you’ve never heard of.
Content: Case Study | Author: Jeff Ferry | Source: “strategy+business” | Subject: Operations | Industry: Manufacturing | Company: Flextronics
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Living in Dell Time
For most businesses, warehouses full of stuff are a kind of security blanket. But Dell has replaced inventory with information, and that has helped turn it into one of the fastest, most hyperefficient organizations on the planet. Here’s how Dell uses speed as the ultimate competitive weapon, and why rivals may never be able to catch up.
Content: Case Study | Author: Bill Breen | Source: “Fast Company” | Subject: Operations | Industry: Personal Computer | Company: Dell
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What Can Go Wrong for $100 Million
Too many Air Garnetts. Too few Air Jordans. Nike lost money, time and a measure of pride when its demand-planning software led it astray. How did it recover? Patience, perseverance and, most important, an understanding of what it was trying to accomplish in the first place.
Content: Case Study | Author: Christopher Koch | Source: “CIO Magazine” | Subjects: IT / Technology / E-Business, Operations | Company: Nike
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Balanced Sourcing the Honda Way
At first glance, what Honda of America does to develop its products, sustain its supply base and manage its purchasing function seems little different from what most other car makers do. But the results that Honda achieves are often remarkably superior.
Content: Case Study | Author: Timothy M. Laseter | Source: “strategy+business” | Subjects: Management, Operations | Industry: Automotive | Company: Honda Motor Company
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Sainsbury’s A: Transforming the Supply Chain and Sainsbury’s B: Supply Chain Performance Measurement
The UK retail industry has changed beyond recognition over the last ten years. Sainsbury’s, the leading retailer for so long, has been forced from the top of the pile by rival Tesco and has been unable to grab the top spot back. Would it be possible for Sainsbury’s to redress the situation by taking direct action in its supply chain? Associate Professor Regine Slagmulder and … [ Read more ]
Content: Case Study | Authors: Daniel Corsten, Regine Slagmulder | Source: “INSEAD” | Subjects: Industry Specific, Operations | Industry: Retail
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Coordinating Disaster Logistics after El Salvador’s Earthquakes using SUMA’s Humanitarian Supply Management System
The logistics of disaster relief projects using supply management technology and the complex relationships between numerous parties during a series of natural disasters in El Salvador are mined for key lessons and their pertinence to future international rescue projects. The case analyses the management of this series of disasters and lays out key learning points for such future projects with especial relevance for international multi-partner … [ Read more ]
Content: Case Study | Authors: Luk N. Van Wassenhove, Rolando M. Tomasini | Source: “INSEAD” | Subjects: Miscellaneous, Operations
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What FreshDirect Learned from Dell
And what other e-tailers might learn from make-to-order pioneers.
Content: Case Study | Authors: Barrie Berg, Martha Turner, Tim Laseter | Source: “strategy+business” | Subjects: Industry Specific, Operations | Industry: Food Products/Service