Beyond Biases
In their new book, Chip and Dan Heath lay out a path for making better decisions.
Content: Article | Authors: Chip Heath, Dan Heath | Source: “Stanford University” | Subjects: Organizational Behavior, Personal Development
Switch: How to Change Things When Change Is Hard
Why is it so hard to make lasting changes in our companies, in our communities, and in our own lives?
The primary obstacle is a conflict that’s built into our brains, say Chip and Dan Heath, authors of the critically acclaimed bestseller Made to Stick. Psychologists have discovered that our minds are ruled by two different systems—the rational mind and the emotional mind—that compete for control. … [ Read more ]
Content: Book | Authors: Chip Heath, Dan Heath | Subjects: Change Management, Management, Organizational Behavior
Turning Vitamins Into Aspirin: Consumers and the “Felt Need”
Dan Heath and Chip Heath explain why it’s not enough to give people something they need.
Content: Article | Authors: Chip Heath, Dan Heath | Source: “Fast Company” | Subjects: Market Research, Marketing / Sales
It’s the Situation, Stupid
Dan Heath explains how the environment has a tremendous influence on the way that we act and asks, “at work can you find ways to make your people better simply by changing their situation?”
Content: Multimedia Content | Author: Dan Heath | Source: “OPEN Forum (American Express)” | Subjects: Management, Organizational Behavior
Made to Stick: Sparking Curiosity
Dan Heath talks about how to get your ideas across through the power of testable credentials.
Content: Multimedia Content | Author: Dan Heath | Source: “OPEN Forum (American Express)” | Subject: Marketing / Sales
Made to Stick: Watch the Game Film
Dan Heath and Chip Heath ask, Have you been looking closely enough at your business?
Content: Article | Authors: Chip Heath, Dan Heath | Source: “Fast Company” | Subject: Management
Don’t Recruit Next Generation Talent, Grow It
Dan Heath and Chip Heath explain why you should grow your next generation of talent, not recruit it.
Content: Article | Authors: Chip Heath, Dan Heath | Source: “Fast Company” | Subject: Human Resources
Made to Stick: Giving Presentations
Dan Heath speaks with Fast Company on how to avoid “that dreaded bullet-drenched PowerPoint that everybody hates”.
Content: Multimedia Content | Author: Dan Heath | Sources: “Fast Company”, “OPEN Forum (American Express)” | Subject: Personal Development
Get Out of Maslow’s Basement
Dan Heath speaks about appealing to the higher levels of employee motivation.
Content: Multimedia Content | Author: Dan Heath | Source: “OPEN Forum (American Express)” | Subject: Organizational Behavior
Business Advice From Van Halen
Dan Heath and Chip Heath go to eighth grade, Google, and a Van Halen concert to find early-warning signals for big problems.
Content: Article | Authors: Chip Heath, Dan Heath | Source: “Fast Company” | Subject: Management
Author’s Choice: Getting Back on Track
Tony Hsieh, CEO of Zappos.com and author of Delivering Happiness: A Path to Profits, Passion, and Purpose, introduces a lesson on how to rally employees around a unified plan from Switch: How to Change Things When Change Is Hard, by Chip Heath and Dan Heath.
Content: Article | Authors: Chip Heath, Dan Heath, Tony Hsieh | Source: “strategy+business” | Subjects: Management, Strategy | Company: America Latina Logistica (ALL)
Switch: Don’t Solve Problems—Copy Success
Find a bright spot and clone it.
That’s the first step to fixing everything from addiction to corporate malaise to malnutrition. A problem may look hopelessly complex. But there’s a game plan that can yield movement on even the toughest issues. And it starts with locating a bright spot — a ray of hope.
Content: Article | Authors: Chip Heath, Dan Heath | Source: “Fast Company” | Subjects: Change Management, Leadership, Management, Organizational Behavior
Why Your Gut Is More Ethical Than Your Brain
If you’ve ever been part of a discussion on ethics, in school or elsewhere, chances are you didn’t spend much time talking about your feelings. It’s believed that to live ethically, we must engage our reason, which reins in the whims and follies of emotion. Ethics, then, is heavy on Spock and light on Sally Struthers. But what if unethical behavior is actually spurred, rather … [ Read more ]
Content: Article | Authors: Chip Heath, Dan Heath | Source: “Fast Company” | Subject: Ethics
The Gripping Statistic: How to Make Your Data Matter
We’re awash in data. Here’s how to make yours matter.
Content: Article | Authors: Chip Heath, Dan Heath | Source: “Fast Company” | Subjects: Personal Development, Statistics
Dan Heath, Chip Heath
Our rational brain has a problem focus when it needs a solution focus. If you are a manager, ask yourself, What is the ratio of the time you spend solving problems versus scaling successes? We need to switch from archaeological problem solving to bright-spot evangelizing.
Content: Quotation | Authors: Chip Heath, Dan Heath | Source: “Fast Company” | Subjects: Change Management, Leadership, Management, Organizational Behavior, Personal Development
Why It May Be Wiser To Hire People Without Meeting Them
When the economy finally turns around, you’ll start hiring people again. You’ll sift through dozens of impressive-sounding résumés — who knew there were so many VPs in the world? — and bring in the standouts for the critical final stage: the interview. You’ll size them up, test the “culture fit,” and peer into their souls. Then you’ll make your decision. This is the Official Hiring … [ Read more ]
Content: Article | Authors: Chip Heath, Dan Heath | Source: “Fast Company” | Subject: Human Resources
Three Secrets to Make a Message Go Viral
Viral marketing has become a hip, low-cost way to reach a lot of people very quickly — with little effort. But as marketers slash ad budgets, “viral” needs to mean more than “free” and “fueled by prayer.” Making an idea contagious isn’t a mysterious marketing art. It boils down to a couple of simple rules.
Content: Article | Authors: Chip Heath, Dan Heath | Source: “Fast Company” | Subject: Marketing / Sales
Made to Stick: Why Companies Should Pave the Way to Praise
Why do companies make it so hard to say thank you to the right people?
Content: Article | Authors: Chip Heath, Dan Heath | Source: “Fast Company” | Subject: Customer Related
Heroic Checklist
Why you should learn to love checking boxes.
Content: Article | Authors: Chip Heath, Dan Heath | Source: “Fast Company” | Subjects: Best Practices, Management
Leadership Is a Muscle
How is your attitude about your abilities affecting your success?
Content: Article | Authors: Chip Heath, Dan Heath | Source: “Fast Company” | Subject: Leadership