Jeffrey Liker

A consistent leadership philosophy is the hardest thing to ensure in companies that turn over as frequently as Western companies do and that have such a short-term orientation toward their returns.

Jeffrey Liker

When a learning organization takes a leap forward — for example, when it makes a breakthrough internally or with a new product — its people then slow down to see what they can gain in understanding from what they’ve just done. The only companies that are going to be able to learn in that way are those with an organizational structure that stresses a continuity … [ Read more ]

Jeffrey Liker

In Toyota’s view, you don’t have a problem without a standard. Someone might tell his or her boss, “We’re not meeting our delivery date” or “Our meetings are not happening on time.” And the boss would say, “What is the standard? What would be acceptable lateness?” or “Why is lateness a problem? What is the result of lateness?” As long as the standards are clear, … [ Read more ]

The Toyota Way: 14 Management Principles from the World’s Greatest Manufacturer

Toyota pioneered the idea of “lean production,” and Liker, a professor of industrial and operations engineering at the University of Michigan, does an admirable job of analyzing this seemingly simple but in fact complex and difficult-to-achieve lean production concept, which is rooted in a ruthless obsession to clear out waste. Liker clarifies Toyota’s 14 principles (many of which will be familiar to readers) by placing … [ Read more ]