Profit at the Bottom of the Ladder: Creating Value by Investing in Your Workforce

Most managers assume that surviving, especially in recessions, requires slashing wages, benefits, and other workforce expenses. And lowest-skilled workers are often viewed as the most expendable.

In Profit at the Bottom of the Ladder, Jody Heymann overturns these assumptions. Drawing from thousands of interviews with employees from front line to C-suite at companies around the world, Heymann shows how enterprises have profited more by improving working … [ Read more ]

How Businesses Can Profit from Raising Compensation at the Bottom

“Attention must be paid,” wrote the great American playwright, Arthur Miller. If only companies did pay attention to workers on the bottom rungs of the organizational ladder – like those on the top rungs — what would happen? As the authors discovered in their research, the company will benefit as much as the employees themselves.