High Performance Outsourcing: Gaining Control through Outsourcing in the Manufacturing and Consumer Industries
Businesses that outsource gain powerful new control over business performance according to a multinational survey conducted by Accenture. A full 86 percent of executives realize control gains over business results-most within the first year of outsourcing.
Content: Article | Authors: Adam Johnson, John D. Rollins | Source: “Accenture” | Subject: Outsourcing / BPO