Rational Reorganization

In the pressure to produce more with less, every manager explores a variety of fixes. Among the first of these is that often-used, complex, and heart-wrenching solution – the structural reorganization. Because aspects of the business are not right – profit is off, customer complaints are increasing, performance is below standard, employee morale is low, or simply that “something” is wrong – managers decide … [ Read more ]

Competency and Work Execution

Many organizations have recently initiated competency programs. However, it is important to be current on what works and what doesn’t in the definition and use of competencies.