Leonardo Inghilleri and Micah Solomon
The studies we’ve conducted are 100% conclusive: customers who’ve had an issue that was resolved effectively became more loyal than those who experienced trouble-free service! Why? Because until a problem occurs, the customer doesn’t get to see us strut our service.
Content: Quotation | Authors: Leonardo Inghilleri, Micah Solomon | Source: “ChangeThis” | Subject: Customer Related