Precious Connection

Companies thinking about using offshore outsourcing need to consider more than just cost savings.

Squeezed

IT departments must adopt the process-optimization practices and productivity increases they’ve enabled in other parts of the business.

Goal Oriented

Companies are using software to help their employees set and meet individual and business goals.

Payback Time: Making Sure ROI Measures Up

IT managers know they have to go back to ROI basics. The hard part is finding the right approach.