Alignment in Cross-Functional and Cross-Firm Supply Chain Planning
In this paper, we seek to use quantitative models to help appreciate the behavioral processes associated with successful cross-functional and cross-firm alignment in supply/demand planning. We model the interaction between a sales and a manufacturing function within a firm, or between an upstream and downstream firm. We claim that misalignment is costly both to the involved functions/firms and to the rest of the organization or … [ Read more ]
Content: Article | Authors: Noel Watson, Santiago Kraiselburd | Source: “Harvard Business School (HBS)” | Subjects: Operations, Organizational Behavior