Renewed Interest In Shared Services
Unrelenting cost pressures have renewed CIOs’ interest in running IT as a shared service. But shared service transitions usually require significant IT support-such as upgraded financial systems or self-service HR capabilities-at the same time that IT itself is undergoing a significant transition. By aiming for a market-level standard of quality, IT shared services can sustain and build on those improvements over time-all while delivering greater … [ Read more ]
Content: Article | Authors: Jonathan Silver, Peter Peters | Source: “Optimize Magazine” | Subject: IT / Technology / E-Business