MBA Depot - Emotional intelligence - training people to be affective so they can be effective

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Emotional intelligence - training people to be affective so they can be effective

EI, or emotional intelligence, is a fairly new management concept that involves self-awareness, self control, large amounts of empathy and the ability to motivate others. EI has rapidly become one of the essential managerial qualities, leading some to wonder if emotional intelligence is a skill that can be an acquired through training. Mike Bagshaw seems to think so and presents a framework for EI skills acquisition.

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Subject(s): Organizational Behavior

Source(s): ManagementFirst

Author(s): Mike Bagshaw

Posted: 2001-06-09

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