In 1993 Bain & Company launched a multi-year research project into the usage and satisfaction levels of management tools and techniques. This site provides selected results from that study and offers a concise introduction & explanation of the various tools, incl. a description, related topics, methodology, common uses and reference materials. Items covered include:
- Activity-Based Management
- Balanced Scorecard
- Benchmarking
- Core Competencies
- Corporate Venturing
- Customer Relationship Management
- Customer Satisfaction Measurement
- Customer Segmentation
- Cycle Time Reduction
- Growth Strategies
- Knowledge Management
- Market Disruption Analysis
- Merger Integration Teams
- Mission and Vision Statements
- One-to-One Marketing
- Outsourcing
- Pay-For-Performance
- Real Options Analysis
- Reengineering
- Scenario Planning
- Shareholder Value Analysis
- Strategic Alliances
- Strategic Planning
- Supply Chain Integration
- Total Quality Management

Editor's Update: See a related version of this same information as presented in European Business Forum at:
http://www.ebfonline.com/main_feat/in_depth/in_depth.asp?id=253