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An article by Professor Edward G. Wertheim, College of Business Administration, Northeastern University

Table of Contents:
I. Why We Use the Case Approach
II. Your Responsibilities
III. The Six Steps for Problem Analysis
1. Comprehend the Case Situation: Data Collection, identify relevant facts
2. Defining the Problem
3. Identify the causes of the problem
4. Generate Alternative Solutions
5. Decision
6. Taking Action
IV. General Reminders / Check List
V. Writing Tips
VI. Final Comments