Retail Industry Resources
Courses / Tutorials (1)
Links (1)
Articles (33)
- "Yours for Only $19.99"
- Annual Benchmark Report for Retail Trade -- Census Bureau
- Beware of Dissatisfied Consumers: They Like to Blab
- Can E-tailers Find Fulfillment with Drop Shipping?
- Designing a Two-Sided Platform: When to Increase Search Costs?
- Do Private Labels Always Benefit the Supply Chain?
- Finding Sustainable Profits in E-Commerce
- Five Battle-Tested Rules of Online Retail
- From Convenience Store to Online Behemoth?
- Getting Control of Your Inventory
- High Performance Retail - What Does Great Performance Look Like?
- How 'Atmospherics' Can Differentiate Retail Outlets
- How Store Location and Pricing Structure Affect Shopping Behavior
- International Retailing
- Linking Customer Behavior to E-Commerce Strategy
- Live Internet Service Set To Capture Customer Attention
- Loyalty: Don't Give Away the Store
- Making Use of All That Data
- Out of Stock? It Might Be Your Employee Payroll -- Not Your Supply Chain -- That's to Blame
- Panning for Gold: The Power of Customer Segmentation in Online Retailing
- Reinventing the Store: Implementing Strategic Change at the Ground Level
- Shopping For Savings
- Slow To Sync
- The democratisation of luxury: the Boucicauts and the Bon Marché
- The e-tailer's secret weapon
- The Global Retail Development Index: Emerging Market Priorities for Food Retailers
- The Multichannel Imperative
- The View from the Glass House
- Web Kiosks Spur Spending In Stores
- What Brings Them In and What Keeps Them Coming Back
- Who's Minding the Store?
- Why QVC Is Sold on the Internet
- With Billions of Bytes of Customer Data, How Can Retailers Be "Starved for Information"?
Cases (10)
- Amazon Finally Clicks
- REI Climbs Online: A Clicks-and-Mortar Chronicle
- Sainsbury's A: Transforming the Supply Chain and Sainsbury's B: Supply Chain Performance Measurement
- Taking Tesco global
- The Big Store Goes Global
- The Last Mile to Nowhere: Flaws & Fallacies in Internet Home-Delivery Schemes
- Toys "R" Us Battles Back
- Wal-Mart's Way
- Welcome to Tesco, Your "Glocal" Superstore
- Winning Hearts and Minds at Home Depot
Thought Leader Interviews (6)
Market Research (130)
- % of US Retail Sales by Category
- Average Valentine’s Day Spending Expected to Set New Peak
- Back-to-College Spending Slightly Down
- Back-to-School Spending
- Big Influence of Non-PC Net
- College Item Spend to Reach $26B
- Common Influences on Online Purchases
- Consumer Deals Spend to Hit $4.2B in '15
- Consumer Technology Spending Reaches Record $129B
- Consumers Want to Pay Now for Online Purchases, Not Later
- Consumers Warming Up to Mobile Coupons
- Conversion Takes Time
- Costs and Potential Remuneration for Web Retailers
- Coupon Redemptions Grow 27%
- Cross-Channel Shopping
- Cupid Confronts Economy: Valentine's Day Spending to Decrease
- Customer Acquisition Costs Down for US eRetailers
- Cyber Fraud Eats into Retailers' Revenues
- Dept. of Commerce E-Commerce Index
- DoC Puts Q1 2004 E-Retail at $15.52B
- DoC Puts Q2 2004 E-Retail at $15.65B
- DoC Puts Q4 E-Retail at $17.2B
- DoC Reports Q4 2002 E-Retail Sales Hit $14.3B
- E-Commerce Mainstream, Measurements Lacking
- E-Commerce Sales by Category (1st Qtr - 2nd Qtr 2000)
- E-commerce Spending Falls First Time
- E-Retail in South Korea
- E-Retail Sales Start 2005 Strong
- E-Shopping Around the World
- E-Tailing at Christmas
- Easter Consumer Spending in the U.S.
- Easter Spending in U.S.
- eRetail Market Still Growing
- Estimated Quarterly U.S. Retail Sales: Total and E-commerce
- Father's Day and Online Retail
- Father's Day Spending (U.S.)
- Few Convert at Retail E-Commerce Sites
- Fraud Continues to Haunt Online Retail
- Fraud Costs Retailers $100B Annually
- FSI Coupons Deliver 257 Billion Offers Worth $320B in Incentives in '07
- Gift Budget Estimates Vary
- Gift Cards Popular With Givers, Merchants
- Gift Cards To Be Holiday Bright Spot
- Gift Giving in the U.S.
- Grad Season Gift-Giving
- Group Buying Industry In U.S. Estimated To Grow 138 Percent To $2.7 Billion This Year
- Halloween Spending in the US
- Healthy Growth for Ecommerce as Retail Continues Shift to Web
- High Hopes for Holiday E-Retail Sales in Europe
- Holiday Gift Card Purchases in US
- How Bad Is Online Fraud?
- How eRetailers Aim for Profitability
- How popular are malls in the US?
- Important Factors in Online Shopping
- In-Store Ads That Work
- Internet Retail Market
- Latin American E-Commerce Still Has Hurdles to Clear
- Luxury Market / Income Inequality
- M-commerce to Hit $119B in '15
- Measuring B2C E-Commerce Activity
- Measuring Customer Loyalty
- Mom's Not the Only Back-to-School Shopper
- Mother's Day Stats
- Multichannel Shoppers Key to Retail Success
- Net Not a Popular Outlet for Coupons
- New Luxury Market
- North America Online Retail Revenue Forecast
- Online Content: What Consumers Want
- Online Coupon Savings Total $57.4M
- Online Coupon Usage Climbs
- Online Coupons Clipping Along
- Online Credit Card Transactions and Fraud
- Online Customer Service Stats
- Online Fraud Mounting
- Online Fraud Mounts
- Online Jewelry Sales in the U.S.
- Online Registries Don't Register with Consumers
- Online Retail Booms in UK
- Online Retail in Europe
- Online Retail Sales
- Online Retail Spending (Grocery & Travel Highlighted)
- Online Retail Stats
- Online Returns
- Online Sales of Mobile Phones to Triple by 2012
- Online Sales Soared 48% in 2002
- Online Shoppers Categorized
- Online Shopping Consumer Satisfaction (US)
- Online Shopping Returns
- Online Shopping Statistics - Holiday Season 2000
- Online Tricks and Treats
- Online vs Offline Shopping and Mall Visits
- Onsite Search Drives Sales, Cart Abandonment Unabated
- Payment Choices Lead to More Sales Online
- Personalization Not the Secret to E-Commerce
- Print’s Place in Multichannel Retailing
- Private Label Unit, Dollar Share Rise in ‘09
- Profitable Niche Sites Splurge on Marketing
- Retail Channel Migration (Online vs. Offline Stats)
- Retail E-Commerce Growth Categories
- Retail Industry (2001-2003)
- Retail IT Spending to Exceed $20B
- Retail Opportunities in the Inner City
- Retail Spending by Outlet Type
- Retail Websites Choose Personalization over Community
- Retailers Sell Web Customers Short
- Return Fraud to Hit $3.7 Billion This Holiday Season
- Shipping Costs & Online Retail
- Shoplifters of the world
- Shoppers Demand Decent Design
- Six in Ten to Celebrate Valentine’s Day, Spend $123 on Average
- Sizing Up Apparel Online
- Slight Growth in Q2 2003 Online Retail Sales
- That Perfect Gift (Card)
- Top 10 Reasons Online Customers Abandon Shopping Carts
- Top E-Commerce Companies Analyzed
- Total Back-to-School Spend Up
- Turning Online Shoppers into Buyers
- U.S. Back-to-School Spending
- U.S. E-Commerce & Retail Sales (Q4 2001)
- U.S. E-commerce Gains in 2Q 2003
- U.S. Mobile Commerce To Reach $31 Billion By 2016
- U.S. Online Retail Sales - Q4 2003
- US Average Number of Mall Visits, Purchase Amount
- US B2C E-Commerce Tops $90B This Year
- US E-Buyers Increase Average Spending by $223 This Year
- US Gift Card Market
- Valentine's Consumers Show Their Love (US)
- Vending Machine Industry - Japan vs. U.S.
- Western European Ecommerce Market Continues Strong Growth
- Women vs. Men and Online Shopping
Associations / Organizations (3)
Other Useful Resources
- Yahoo! Industry Center
- Industry Tutor
- First Research - Industry analysis and market research reports geared toward sales professionals
- BizMiner — marketing and financial profiles of over 16,000 business categories in the United States
- Career Guide to Industries (U.S. Dept. of Labor)
- HBS Baker Library Industry Guides
- Business.com Industry Analysis Category
- Industry Research Desk
- Industry Portals & Hubs - links to over numerous industry portal and hub websites
- Vault.com - Research Industries Section
- WetFeet Industry Profiles
- Hoovers - Online corporate and industry research site
- IndustryClick - Collection of Industry Portals
- CFO's Cost Management Survey
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