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The fundamental promise of e-commerce is to empower the customer. In transportation, logistics and other "behind the scenes" aspects of e-commerce, new services and capabilities are beginning to fulfill this promise, not just for Fortune 500 companies but for small and medium firms and for those with specialized requirements as well. This article outlines some of the latest developments in this fast-moving field, and provides some background and context to help companies better understand the alternatives available to them today.

Bus and train systems habitually run at a loss. But public-transit agencies could lower costs and raise the quality of service by emulating best practices from around the world.

Editor's Note: there is no real management learning value in this article, but if, like me, you have ever used the public transportation facilites around the world, you might find it an interesting read just the same.