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Search Results for Quality: 2 Entries Found




Displaying 1 to 2 (of 2) Quotes Results

A fault in the interpretation of observations, seen everywhere, is to suppose that every event (defect, mistake, accident) is attributable to someone (usually the one closest at hand), or is related to some special event. The fact is that most troubles with service and production lie in the system and not the people.

Subject(s): Quality
Source(s): Worksite Analysis - Trending Safety Information
Posted: 2001-03-27
# Views: 556
Discretion is the enemy of order, standardization and quality.

Subject(s): Organizational Behavior, Management, Quality
Source(s): strategy+business
Author(s): Theodore Levitt
Posted: 2012-07-22
# Views: 5