Guide: Understand team effectiveness

Much of the work done at Google, and in many organizations, is done collaboratively by teams. The team is the molecular unit where real production happens, where innovative ideas are conceived and tested, and where employees experience most of their work. But it’s also where interpersonal issues, ill-suited skill sets, and unclear group goals can hinder productivity and cause friction.

Following the success of Google’s[ Read more ]

Changing the Change Rules at Google

There is no single way that Google manages internal change, like a reorganization. But we’ve been piloting a new approach that has been used in different parts of the company, impacting thousands of Googlers. After piloting and iterating on our work, we came up with a four-step approach to business-driven organizational change we call “ChangeRules.” Four analytical questions drive this approach: Why? What? Who? How? … [ Read more ]

Six HR Metrics Anyone Can Start Tracking

Measuring people-related processes is challenging. Namely, an HR software company, shares the top six metrics they’ve found to be most useful for organizations.

Whisper Courses: On-the-Job Microlearning with Email

Make learning stick. See how Google uses bite-sized lessons to help managers build psychological safety within their teams.

Mapping Employee Chitchat Can Reveal Information Blockages

By measuring the day-to-day interactions between employees, organizations can map how information gets shared and actually make work, and their businesses, better.

Support Your Managers with These re:Work Tools

There’s no question that managers matter to your organization: research shows that managers can significantly impact business outcomes and the employee experience. Develop and support your managers with these tools from Google’s re:Work blog, including:

  • Manager feedback survey [Google Forms survey]
  • New manager training course materials [slides, facilitator guide, and student workbook]
  • Career conversation worksheet [document]
  • “One Simple Thing” worksheet [document]
  • 1:1 meeting agenda template

[ Read more ]

Tool: Use Unbiasing Checklists

Research suggests that checklists can help reduce the influence of unconscious bias in decision making. Google has tested checklists like these to highlight and remind people of common unconscious biases and provide employees with targeted unbiasing strategies.

Segmentors vs Integrators: Google’s Work-Life-Balance Research

Google research shows that those who rigidly separate their personal and work lives are significantly happier about their well-being than those who tend to blur the lines between the two.

re:Work Pay Equity Guide

Designing and auditing fair pay practices are steps organizations everywhere can take to create more equitable workplaces. Check out the re:Work guide on pay equity to learn what you can be doing now.

Connections, Onboarding and the Need to Belong

Few would disagree that relationships matter. However, when onboarding new employees, many organizations don’t do enough to help them make connections or foster a sense of belonging.

re:Work

Google has launched what it calls a “curated platform” on the Web for sharing management ideas—both its own and those of other companies. The site features research-backed examples of how Google approaches things like hiring and anti-bias training, providing free public tools such as slide decks and checklists that the company uses internally. The site will also feature other companies: case studies of employers like … [ Read more ]

The five keys to a successful Google team

What makes a Google team effective? Over two years we conducted 200+ interviews with Googlers and looked at more than 250 attributes of 180+ active Google teams. We were pretty confident that we’d find the perfect mix of individual traits and skills necessary for a stellar team—we were dead wrong. Who is on a team matters less than how the team members interact, structure their … [ Read more ]