Business Insight for MBAs and Managers

Prospective or Current MBA? Entrepreneur? Manager? Executive?

MBA Depot is designed for all those interested in business, not just current or future MBAs. Since 1999, I have searched the Web looking for articles, tools and resources to aid your study or your ongoing business career. Below is a look at what the site offers.
— Jeff Blum, Editor

Ongoing Learning

Best-of-Web Articles & Links

Looking for the best business articles and resources? We have combed the Web to bring you the noteworthy, not the noise. You can see a list of the publications or a list of the authors we have included to date.

See more of our 8103 articles and 1053 links

Recommended Business Books

I know the best-of-web articles will keep you busy, but don't forget the paper press. I've collected the best business books ever published.

See more of our 1219 recommended books

Business Case Studies

Case studies are the core learning tools at most MBA programs but you don't need to be an active student to benefit from them. Take a look at the various online business cases I have collected as well as some useful links to different case study repositories.

See more of our 264 business case studies

Business Related Quotations

Need inspiration? I've collected some great quotations for you. Plus, you can create your own collection by saving your favorites. Besides being focused on business, what really makes this collection of quotes unique is that they are mostly taken directly from articles and other resources reviewed for the site so you are not likely to find them anywhere else (though, naturally I have included many famous business quotes as well).

left quotation mark image For too many customer-care players, the one-size-fits-all approach does not balance two core dimensions we believe will mark the new era: the value and complexity of transactions and the right levels of human interaction and automation. When customers choose their preferred care channel, for example, they increasingly gauge a transaction’s complexity, decisively preferring self-service options for relatively simply ones. Enterprises must decide on the appropriate level of care for a wide range of interactions by taking into account their customers’ channel preferences and factoring in their opportunities to manage costs by applying automation. A framework built around these transaction and interaction dimensions can help companies create a better channel approach for shaping their customer-care strategy. Mapping interactions with customers by value, complexity, and the need for employee involvement can help managers begin to compile a better mix of customer-care responses built around strategic goals. A comprehensive assessment of digital and live channels and customer journeys can then identify gaps and breakpoints. The result: a clearer focus on serving customers in the high-value, high-complexity categories and on digitizing and automating low-complexity interactions. With such a road map in hand, customer-care leaders can more effectively coordinate their strategy with their efforts to assess and invest in new technologies and to determine the right skills and training for frontline workers. right quotation mark imageJeff Berg, Keith Gilson, Greg Phalin

See more of our 4192 business-related quotations

Market Research MBA Depot registration required

It can be difficult to find free market research on the Web. Don't worry – I've built a searchable database of quick market research data on a wide variety of subjects and industries from numerous sources.

See more of our 3230 market research entries

Thought Leader Interviews

I have searched the Web for interviews and profiles of business luminaries and thought leaders so you can learn from these wise men and women.

See more of our 497 interviews with business luminaries

Business Related Images & Graphics MBA Depot registration required

Looking for the perfect image for that presentation or report. Check out the best I have come across in my readings.

See more of our 384 business images and graphics

Downloadable Files MBA Depot registration required

Check out my collection of templates, presentations, article summaries, case help, class notes, and more.

See more of our 191 downloadable files

Member-Contributed Articles

Here is a small collection of articles submitted by MBA Depot members for the benefit of others.

See more of our 39 member articles

Multimedia (Audio/Video) Content

As multimedia content becomes increasingly popular, more and more business material is becoming available and naturally I am always looking for the gems. When possible, the audio/video content will be embedded directly on this site; when not, I will link to the original source.

See more of our 207 audio/video entries

Learning Centers

I have aggregated some of the content types listed above for nine core areas of MBA study, including Accounting, Economics, Entrepreneurship, Finance, IT, Management, Marketing, Operations, and Organizational Behavior into what I call the subject learning center. I have done the same for industry information in the industry learning center

Career Resources

I challenge you to find a more comprehensive collection of online career resources for high-level business professionals. In addition, I offer original content to help you with your Résumé, Interviewing, Networking, and Internships.

See more of our 558 career resources

Other Features

Email Alerts and Newsletter

All registered members will receive a monthly email newsletter listing the most popular content added the prior month. There is also an option to receive a weekly email alert listing the content added to the site in the prior week. And, I have recently added a daily business-related quotation newsletter. Note: You will not receive any spam by signing up and you can easily unsubscribe at any time.

Other Content

Prospective MBA Resources

Links to MBA Program Websites

If you are investigating different MBA program options, I have put together a single page lising of program websites and their BusinessWeek profiles (where available). Various programs also have student-run newspapers that can be worth reading to get a better understanding of the school and its culture.

Essay Writing Course

I have partnered with the folks at EssayEdge to make available a complete Essay Writing Course

Letters of Recommendation Help Center

Access a complete set of articles offering advice and help with letters of recommendation.