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The new HR: powered by big data and analytics
It is increasingly evident that analytics-informed decisions can solve challenges that HR traditionally faces across the employee life cycle in the organization, from recruitment to retirement. Let’s look at some of these challenges.
Source: "Kearney" | Subject: Human Resources
Elevate Your Performance Review Conversations with these 12 Expert Tips
But it doesn’t have to be such a chore. When done well, performance reviews are an incredibly valuable exercise that enables a manager and direct report to track growth over time, align on how the work impacts what matters most to the business, and build a more open and trusting relationship. The conversation should flow both ways — a back-and-forth dialogue, not a lecture.
That’s why … [ Read more ]
Source: "First Round Review" | Subjects: Coaching, Human Resources, Management, Training & Development
To Sustain DEI Momentum, Companies Must Invest in 3 Areas
Organizations of all sizes and across industries pledged their support to DEI initiatives in 2020, including building more diverse and equitable companies, and to using their power for good. Now, with the spotlight no longer shining quite so brightly on corporate DEI, how much progress have organizations made against their promises? To understand the state of DEI efforts since 2020, the authors looked at aggregated, … [ Read more ]
Authors: Evelyn R. Carter, Natalie Johnson | Source: "Harvard Business Review" | Subjects: Diversity, Human Resources
Is Your ERP System Lean and Human-Centered?
Companies have reinvented their business models, IT architecture, and ways of working. So why are they taking an outdated—and largely unsuccessful—approach to ERP?
Authors: Albéric Noël, David Bishop, Johan Sadie, Kasem Asghar, Marc Schuuring, Remco Mol, Sherif Choudhry | Source: "Boston Consulting Group (BCG)" | Subject: IT / Technology / E-Business
Hyper-Personalization for Customer Engagement with Artificial Intelligence
Personalization based on customer attributes and behavior is a familiar concept among marketers, and artificial intelligence is making it increasingly effective. AI-based hyper-personalization employs both sophisticated methods and far more data than previous methods and is far more precise as a result. Thomas H. Davenport discusses the role of AI in personalization as well as the growing backlash against personalization fueled by data privacy concerns. … [ Read more ]
Author: Thomas H. Davenport | Source: "Management and Business Review (MBR)" | Subjects: Customer Related, IT / Technology / E-Business, Marketing / Sales
Most Popular Articles
A Model for Case Analysis and Problem Solving
An article by Professor Edward G. Wertheim, College of Business Administration, Northeastern University Table of Contents: I. Why We Use the Case Approach II. Your Responsibilities III. The Six Steps for Problem Analysis 1. Comprehend the Case Situation: Data Collection, identify relevant facts 2. Defining the Problem 3. Identify the causes of the problem … [ Read more ]Michael Porter's Big Ideas
The world's most famous business-school professor is fed up with CEOs who claim that the world changes too fast for their companies to have a long-term strategy. If you want to make a difference as a leader, you've got to make time for strategy.Profitably Parting Ways: Getting More Value from Divestitures
Companies often struggle to capture the full value of a separation. Here’s how to do better.Winning with an IT M&A Playbook
What brings repeated success in mergers and acquisitions? What ensures that IT does not cause a deal to falter? A playbook that makes IT integration faster, better, and future-proof.Decision Quality: Improving Value from Capital Allocation
Without well-developed decision systems and processes to address the complexities of capital allocation, organizations often resort to long, drawn-out debates; politicking and gaming the system; the gut instincts of a brave executive and staff; or deferring to quantitative analysis alone. With large amounts at stake, the opportunities for improved decision quality can be considerable.