Safe Enough to Try: An Interview with Zappos CEO Tony Hsieh
Organizations are more likely to innovate and thrive when they unleash the potential of individuals and the power of self-organizing teams, says the online retailer’s CEO.
Content: Thought Leader | Authors: Aaron De Smet, Chris Gagnon, Tony Hsieh | Source: McKinsey Quarterly | Subjects: Innovation, Management, Organizational Behavior | Company: Zappos.com
Going From Fragile to Agile
Why do companies need to be more nimble? McKinsey’s Aaron De Smet and Chris Gagnon explain what’s driving organizational agility, why it matters, and what to do.
Content: Multimedia Content | Authors: Aaron De Smet, Chris Gagnon | Source: McKinsey Quarterly | Subjects: Management, Organizational Behavior
Untangling Your Organization’s Decision Making
Any organization can improve the speed and quality of its decisions by paying more attention to what it’s deciding.
Content: Article | Authors: Aaron De Smet, Gerald Lackey, Leigh M. Weiss | Source: McKinsey Quarterly | Subjects: Decision Making, Management, Organizational Behavior
Aaron De Smet
Processes are extremely important, which is: How does it work? What are the activities that, when you string them together in a particular way, add value? And what are the decisions that are made along that chain of activities? Who makes them? How do they get measured? This is one of the most important things.
When we develop metrics for an organization and set targets and … [ Read more ]
Content: Quotation | Author: Aaron De Smet | Source: McKinsey & Company Inc. | Subjects: Management, Organizational Behavior, Process
Aaron De Smet
A lot of people, when they think of how they design the organization, immediately gravitate toward the management hierarchy—the lines and boxes. But that’s just one small element of how you set up the organization. Structure also includes governance and how you set up which committees can approve things and make which decisions and which authorities get delegated and what is contained in a role … [ Read more ]
Content: Quotation | Author: Aaron De Smet | Source: McKinsey & Company Inc. | Subjects: Management, Organizational Behavior
Aaron De Smet
Agility is the ability of an organization to renew itself, adapt, change quickly, and succeed in a rapidly changing, ambiguous, turbulent environment. Agility is not incompatible with stability—quite the contrary. Agility requires stability for most companies.
Agility needs two things. One is a dynamic capability, the ability to move fast—speed, nimbleness, responsiveness. And agility requires stability, a stable foundation—a platform, if you will—of things that don’t … [ Read more ]
Content: Quotation | Author: Aaron De Smet | Source: McKinsey & Company Inc. | Subjects: Management, Organizational Behavior
Wouter Aghina, Aaron De Smet, Kirsten Weerda
The idea behind agile governance is to establish both stable and dynamic elements in making decisions, which typically come in three types. We call big decisions where the stakes are high Type I; frequent decisions that require cross-unit dialogue and collaboration, Type II; and decisions that should be parsed into smaller ones and delegated as far down as possible, often to people with clear accountability, … [ Read more ]
Content: Quotation | Authors: Aaron De Smet, Kirsten Weerda, Wouter Aghina | Source: McKinsey Quarterly | Subjects: Decision Making, Management, Organizational Behavior
Agility: It Rhymes with Stability
Companies can become more agile by designing their organizations both to drive speed and create stability.
Content: Article | Authors: Aaron De Smet, Kirsten Weerda, Wouter Aghina | Source: McKinsey Quarterly | Subjects: Best Practices, Management
Wouter Aghina, Aaron De Smet, Suzanne Heywood
… the matrix organization […] gained favor in the 1970s as a solution for large organizations struggling to coordinate decision making and activities that cut across functional and business-unit lines. The theory was strong, but when Tom Peters appraised the scene, in the late 1970s, “the matrix ‘solution’ had brought with it problems at least as knotty as those it was supposed to cure.”
The quest … [ Read more ]
Content: Quotation | Authors: Aaron De Smet, Suzanne Heywood, Wouter Aghina | Source: McKinsey Quarterly | Subjects: Management, Organizational Behavior, Strategy
Why Agility Pays
New research shows that the trick for companies is to combine speed with stability.
Content: Article | Authors: Aaron De Smet, Chris Gagnon, Michael Bazigos | Source: McKinsey Quarterly | Subjects: Management, Strategy
Getting Organizational Redesign Right
Companies will better integrate their people, processes, and structures by following nine golden rules.
Content: Article | Authors: Aaron De Smet, Deirdre McGinty, Steven Aronowitz | Source: McKinsey Quarterly | Subject: Organizational Behavior
The Past and Future of Global Organizations
After more than 50 years of trying, the search for an ideal model of the global organization remains elusive. But intriguing new experiments are under way.
Content: Article | Authors: Aaron De Smet, Suzanne Heywood, Wouter Aghina | Source: McKinsey Quarterly | Subjects: International, Management, Organizational Behavior
The Hidden Value of Organizational Health—and How to Capture It
New research suggests that the performance payoff from organizational health is unexpectedly large and that companies have four distinct “recipes” for achieving it.
Content: Article | Authors: Aaron De Smet, Bill Schaninger, Matthew Smith | Source: McKinsey Quarterly | Subjects: Management, Organizational Behavior
Making Time Management the Organization’s Priority
To stop wasting a finite resource, companies should tackle time problems systematically rather than leave them to individuals.
Content: Article | Authors: Aaron De Smet, Frankki Bevins | Source: McKinsey Quarterly | Subject: Productivity / Work Tips
Aaron DeSmet, Monica McGurk, and Elizabeth Schwartz
Adults learn in predictable steps. Before employees can master a new skill effectively, for example, they must be convinced it will help improve their organization’s performance, recognize that their own performance is weak in that area, and then actually choose to learn. Yet most corporate training programs overlook these prerequisites and just assume that employees “get it.” This approach is a big mistake because it … [ Read more ]
Content: Quotation | Authors: Aaron De Smet, Elizabeth Schwartz, Monica McGurk | Source: McKinsey Quarterly | Subject: Training & Development
Getting More from Your Training Programs
To improve results from training programs, executives must focus on what happens in the workplace before and after employees go to class.
Content: Article | Authors: Aaron De Smet, Elizabeth Schwartz, Monica McGurk | Source: McKinsey Quarterly | Subjects: Human Resources, Management
Anatomy of a Healthy Corporation
Executives understand that it’s important to monitor and improve the long-term health of their companies, but rarely do. Here’s how they can practice what they preach.
Content: Article | Authors: Aaron De Smet, Bill Schaninger, Mark Loch | Source: McKinsey Quarterly | Subjects: Best Practices, Management
