Masters of the Middle-Market Universe

The midsized companies in the U.S. that grow the fastest understand their strong suits and play their hands accordingly.

The Art of Customer Delight

The service sector needs to break away from old manufacturing-oriented habits and build great consumer experiences into every facet of its business model.

Putting Strategy into Practice

Celebrating a “must-read” concept, based on data from thousands of companies: Information flow and decision rights are integral parts of the strategic process.

Corporate Revolution: Unlock Your Culture’s Revolutionary Zeal

Advantage is transient but companies are sticky: That’s why smart strategy should start with your capabilities and then seek a market for them, rather than beginning from the pot of gold and hoping you can walk upon the rainbow to where you are. By the same token, in a conflict between strategy and culture, culture eventually wins. Always.

That being the case, the only way to … [ Read more ]

Thomas A. Stewart

In a conflict between strategy and culture, culture eventually wins. Always.

Thomas A. Stewart

Capabilities are the things we do well; culture is all the things we do, including those we do badly.

Intellectual Capital: The New Wealth of Organizations

Visionary in scope, Intellectual Capital is the first book that shows how to turn the untapped knowledge of an organization into its greatest competitive weapon. Thomas A. Stewart demonstrates how knowledge-not natural resources, machinery, or financial capital-has become the most important factor in economic life. Through practical advice, stories, and case histories, Stewart reveals how organizations and individuals can create and use the knowledge assets … [ Read more ]

Solving the Health Care Conundrum

Executive summary of a presentation on reforming health care made by Professor Michael Porter at a Harvard Business School Publishing Virtual Seminar.

The Case Against Knowledge Management

Companies waste billions on knowledge management because they fail to figure out what knowledge they need, or how to manage it. In his latest book, Thomas A. Stewart explains how to answer both questions.

How to Think With Your Gut

A look at the power of intutive decision-making; induction, deduction and abduction; and matching decision-making to the four types of problems.

Learning From the Future

At long last, business is no longer ignoring the past. But the real challenge for managers is learning from what is yet to come.

Trying to Grasp the Intangible

The assets that really count are the ones accountants can’t count–yet. Here’s one way to put a dollar value on corporate knowledge.