The Business Process Trends site seeks to provide a ‘comprehensive, easy-to-understand perspective’ on all aspects of business process change, particularly best practice and trends. Classifies information into six core business process activities (termed ‘communities’), with the redesign and improvement section offering useful information on areas such as six sigma, change management and SCOR. Each community features case studies of successful implementation of quality and change initiatives, regular columns, features by site analysts, newsletters and technical and white papers. Also offers a useful glossary of words, phases and acronyms frequently used in the business process change community plus comes with the ubiquitous free e-newsletter, calendar of events and news updates. [Emerald Now Annotation]
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