Economic and regulatory pressures have made a broad set of technologies called business intelligence (BI), more important than ever for all enterprise application users. Users rarely feel satisfied with the amount of information they can extract, if they can extract any at all, from their enterprise applications. Enterprise resource planning (ERP) and BI (sometimes called analytics, which is specialized analytical software) are inseparable concepts, but they have taken different trajectories and evolved differently.
ERP systems have positively transformed many enterprises’ business processes, yet many users feel oversold because ERP appears to inhibit access and lock up vital information. Conversely, BI, which has for few decades been called executive information systems (EIS), offers a new breed of similar, but more insightful and functional tools to help enterprises operate more efficiently and profitably.
Authors: Olin Thompson, P.J. Jakovljevic
Subject: IT / Technology / E-Business