Noah Brier

I know there are different schools of thought about onboarding schedules. Generally, we try to over-schedule instead of under-schedule for new employees. In my own personal experience, it’s a weird feeling to show up on the first day and not having any work or idea of what to do. So we fill those days as much as possible.

Charles Handy

I now know that there isn’t [a handbook of so-called management]. Any that you may come across, including one that I wrote myself, will turn out to be practical common sense dressed up with long words to make it seem professional. I would only urge you to remember the three different activities of organizing, leading, and managing, and to apply them appropriately, because I truly … [ Read more ]

Charles Handy

Call someone a human resource and it is only one step further to assume that he or she can be treated like other things, be oiled and fueled, perhaps, but also controlled and even dispensed with when surplus to requirements.

Revealing Leaders’ Blind Spots

There is very little overlap between the management areas leaders think they need to improve and the weaknesses identified by those they lead. Reconciling these differences will improve leaders and their organizations.

Kim Scott

The single most important thing a boss can do is focus on guidance: giving it, receiving it, and encouraging it. Guidance, which is fundamentally just praise and criticism, is usually called “feedback,” but feedback is screechy and makes us want to put our hands over our ears. Guidance is something most of us long for.

Hire a Top Performer Every Time with These Interview Questions

Kristen Hamilton, co-founder and CEO of Koru, has determined that seven characteristics, taken together, best translate into someone killing it at their job. These traits transcend department or career stage, and they apply to entry-level engineers and marketing executives alike. Each of these seven traits is important for just about every hire. As you use them, though, you may find that you weigh them differently … [ Read more ]

Bill Schaninger

We’ve seen one of the interesting challenges is around performance management and a sense of who’s actually successful. How do we know how well they’re doing? When you can count widgets sold or airplane engines sold, you get it. You can look at margin and things like that. But for these more complicated roles, you say, “Well, who’s good?” You get some really squishy answers … [ Read more ]

Bill Schaninger

We make decisions every day about who we hire, how we deploy them, what teams we put them in, what we have them working on. Then we sit in judgment of their performances. Every one of those decisions can be made better with data. Not all those decisions are equally important, so you don’t have to bring it to bear in all of them, but … [ Read more ]

Six Keys to Unlocking Upskilling at Scale

Research suggests that with the right mind-set, technological literacy, and community engagement, you can shepherd your entire workforce into the digital future.

Jochen Menges

What it means to be happy differs widely among people. Some of us, when we say we want to be happy, actually mean that we want to feel calm and relaxed. That’s what we would consider a state of happiness. Then there are others who would say, “I want to be excited and enthusiastic. And if I’m feeling that, then I am happy.” There may … [ Read more ]

Jochen Menges

Many well-being initiatives fall short of expectations, because they only offer ways to relieve stress — for example, through yoga classes or massages — and do not resolve the problems that originally caused the stress. If organizations want to be serious about employee well-being, they need to reconsider how work gets done and systematically remove unnecessary stress factors.

How to Be a Career-Changing Mentor — 25 Tips From The Best Mentors We Know

First Round has learned plenty about what makes mentorship work — and what causes it to go sideways and has previously shared some of the lessons covering common concerns for mentors and mentees. Yet the question we’re asked most frequently these days is simple and earnest: How can I be a better mentor?

For us, this inquiry speaks to an eagerness to give … [ Read more ]

One is the Loneliest Number

Put an end to the costly workplace isolation experienced by many women by clustering them on teams and improving the promotion process.

Peter Cappelli

We all think we’re geniuses at selecting people and, you know, frankly, one of the problems in hiring is we’ve gotten rid of recruiters in a lot of organizations, we’ve really trimmed them out. So, we let hiring managers do everything by themselves. Hiring managers don’t hire enough people to ever get good at this. We don’t train them, we don’t give them feedback on … [ Read more ]

What Top Consulting Firms Get Wrong About Hiring

Each year, around 185,000 MBA students graduate in the U.S. alone. A significant portion of these students spend more than 100 hours each preparing for so-called case interviews — the favored evaluation method of elite consulting firms such as McKinsey, in which candidates are presented with a business problem and asked to talk through how they would solve the problem. This is a colossal waste … [ Read more ]

Marcus Buckingham

Traditional notions about high-potential employees did not escape [Marcus] Buckingham’s criticism. He takes issue with the common practice of identifying certain employees as “HiPo.” For one thing, he said, potential cannot be measured. “Show me the people analytics that has been taught anywhere, ever, that showed you could measure something in [an individual], independent of context or situational role, that’s called ‘potential.’” Nevertheless, he said, … [ Read more ]

The Little Things That Make Employees Feel Appreciated

In our combined 50-plus years of working to improve organizations, we’ve observed that many managers struggle to make employees feel that their talents and contributions are noticed and valued. To explore this problem, we recently took a deep dive within an organization to see how organizational efforts to show appreciation and gratitude were perceived. In that project we engaged with both employees and managers through … [ Read more ]

The ‘Hidden Talent’ That Determines Success

In our era of globalization, your job performance may depend on your “CQ”. So what is it?

Staying Connected is Key to Your Startup’s Survival — Here’s How to Nail Internal Comms

When it comes to communications, founders are often laser-focused on the outward-facing victories, like securing a splashy podcast spot or landing the coveted cover story. But while earning external press helps to add a coat of polish to your brand, it’s the day-to-day work of internal comms that keeps the engine running.

While putting intention and dedicated effort into communicating with your employees may seem … [ Read more ]

Managers, Take Your 1:1s to the Next Level with These 6 Must Reads

By now, it’s clear to most that 1:1 meetings matter. The pro-tip of setting up a dedicated weekly checkpoint is on virtually every list of best practices for managers these days.

Carving out a corner on your calendar for surfacing issues, nurturing that incredibly important employee-manager relationship, and sharing feedback more consistently is undeniably important. For managers in particular, it’s a chance to maintain a pulse … [ Read more ]