Claire Hughes Johnson

One of the biggest challenges any growing company faces is equipping employees with the information, agency and confidence to make decisions for the company on their own. As a founder or executive leader, you can’t always be there to make a call. You have to trust that others can do it in order to keep pushing the frontier of your business. To make this possible, subscribe to the same method as medical residency programs: See one, do one, teach one. Demonstrate how you want work to be done, have them do it themselves, then have them teach new people who are being onboarded what they’ve learned.

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