How effective boards approach technology governance

As technology’s strategic importance to the business expands, management needs stronger board guidance. Four engagement models have proven useful.

How the Metaverse Will Remake Your Strategy

As digital technologies move to the next stage of advancement—the metaverse—there are two questions companies should ask: How will the metaverse change our business? And how can we get ahead of the change and shape it to our advantage? This is our perspective on both.

Can Blockchain Manage Trust in Organizations

David De Cremer and Yan Pang illuminate both the limitations and the potential of blockchain technology as the new currency of trust in organizational life. They have found that building trust within organizations requires leaving room for vulnerability, which makes blockchain unsuitable. For building trust between organizations, however, blockchain technology shows more promise because it acts as a regulatory middleman.

How Can Managers Use AI to Find the Right People?

Eight recommendations to help firms win the war for talent.

The Five Layers of the Modern Martech Stack

Martech stacks provide the tools organizations need to determine marketing success at every potential touchpoint.

A well-built stack increases marketing effectiveness and generates tangible value. A convoluted stack increases complexity. But what makes martech stack creation so difficult is that so many solutions are available and no one tool or platform can handle every marketer’s need.

The key is knowing what other marketing functions can be digitized … [ Read more ]

Introducing the Periodic Table of Community Strategy

Here are the most important considerations in online community strategy distilled into a quick reference visual – the Periodic Table of Community Strategy.

The table is structured around 10 categories: community strategy, community types, community management techniques, social media platforms, community platforms, community goals, community management roles, community membership roles, community governance, community checklists, and community member motivations.

The Most Important KPIs to Track the Effectiveness of Your Email Marketing Strategy

For capturing and retaining customers, the importance of a successful email marketing strategy is paramount. In fact, 81% of small and midsize businesses (SMBs) rely on email marketing as their primary customer acquisition channel, and 80% for customer retention.

But to make the most out of your email marketing goals, you need to align them with those of your business. How can you do that, and … [ Read more ]

Keep It Real: How to Not Over-Automate Email Sequences

Email automation was sent from Marketing Heaven. Without it, drip campaigns and email sequencing would be nigh impossible, no matter what you are trying to achieve with it. Whether you’re a marketer, a lead-nurturer, or a sales pitcher, you know the value of email automation.

However, you can have too much of a good thing. In your quest for an easier working day, the steady drip-drip-drip … [ Read more ]

The Strategy-Analytics Revolution

It’s time to bring advanced analytics into the strategy room—here’s why.

Three Ways Digitalisation Changes Corporate Responsibility

The Fourth Industrial Revolution changes the ‘who’, ‘whom’ and ‘what’ of corporate responsibility.

4 Things to Consider Before You Start Using AI in Personnel Decisions

Which candidate should we hire? Who should be promoted? How should we choose which people get which shifts? In the hope of making better and fairer decisions about personnel matters such as these, companies have increasingly adopted AI tools only to discover that they may have biases as well. How can we decide whether to keep human managers or go with AI? This article offers … [ Read more ]

Simplifying Cybersecurity

Have our institutions become too complex to secure?

Debunking Seven Common Myths About Cloud

Common misconceptions about cloud are holding companies back from capturing the full benefits available.

How Companies Can Transform Information Into Insight

Focus on six organizational elements to build a world-class data and insights capability in the post–COVID-19 world.

Ten ‘Antipatterns’ That Are Derailing Technology Transformations

Shortsighted solutions to recurring problems—antipatterns—often sabotage a company’s transformation.

How to Build a Data Architecture to Drive Innovation—Today and Tomorrow

Yesterday’s data architecture can’t meet today’s need for speed, flexibility, and innovation. The key to a successful upgrade—and significant potential rewards—is agility.

The Ultimate SEO Checklist [Infographic]

Wouldn’t it be useful if you had a checklist to make sure your search engine optimization (SEO) is Web-worthy in 2019—kinda like the massive checklists that airplane pilots have to make sure the plane takes off, gets to where it’s supposed to, and lands safely?

Now you do: a comprehensive SEO checklist from LeapFroggr, a mobile app and software development firm.

The massive infographic covers major components … [ Read more ]

Using Algorithms to Understand the Biases in Your Organization

Algorithms have taken a lot of heat recently for producing biased decisions. Should we be outraged by bias reflected in algorithmic output? Yes. But the way organizations respond to their algorithms determines whether they make strides in debiasing their decisions or further perpetuate their biased decision making.

What Marketers Are Doing Wrong in Data Analytics

Companies gather and analyze data to fine-tune their operations, whether it’s to help them figure out which webpage design works best for customers or what features to include in their product or service to boost sales. Marketers, in particular, use data analytics to answer questions like this: To put people in a shopping mood, is it better to make the webpage banner blue or yellow? … [ Read more ]

10 Principles for Modernizing Your Company’s Technology

Today’s technology platforms are not just new versions of legacy systems. They allow you to design a completely new digital enterprise — as long as you follow these guidelines. For more insight, see “A Guide to Modernizing Your Company’s Technology.”