Scott Crabtree

A lot of people believe that multitasking makes them even more efficient at what they’re doing. Science shows otherwise, in dramatic fashion. Most importantly, multitasking makes attaining flow impossible. That’s the happiest, most productive state of mind, and you can get into it simply by focusing completely for 20 minutes or more on a challenging but possible task.

Jennifer J. Deal

When organizations reward people—whether through reputation, opportunities, or promotion—for saving money even if they waste time, employees orient their behavior accordingly.

But organizations can take actions that will start to change this mind-set. For example, company leaders could start counting time as carefully as they count money. Projects and organizational initiatives can have time budgets just as they do financial budgets, enabling organizations to track whether … [ Read more ]

Atanu Chaudhuri, Craig Giffi, Kumar Kandaswami, Shalabh Kumar Singh

While companies assume there is necessarily a trade-off between efficiency and responsiveness in a constrained environment, research shows that only those organizations operating near the performance frontier (the optimal performance a company can achieve) should expect trade-offs. The companies that operate away from the frontier have the potential to improve both … [ Read more ]

Bill Gates

The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency.

Peter Drucker

There is nothing so useless as doing efficiently that which should not be done.

David Dunham

Efficiency is intelligent laziness.