Jim Camp

Jim Camp’s thinking is that in any conversation, it’s the listener who has the power. “People have a weakness for talking,” he writes, and questions should “invite the adversary to indulge this weakness.”

John Stuart Mill

No great improvements in the lot of mankind are possible until a great change takes place in the fundamental constitution of their modes of thought.

William James

We are practical beings, each of us with limited functions and duties to perform. Each is bound to feel intensely the importance of his own duties and the significance of the situations that call these forth. But this feeling is in each of us a vital secret, for sympathy with which we vainly look to others. The others are too much absorbed in their own … [ Read more ]

William James

Our judgments concerning the worth of things, big or little, depend on the feelings the things arouse in us. Where we judge a thing to be precious in consequence of the idea we frame of it, this is only because the idea is itself associated already with a feeling. If we were radically feelingless, and if ideas were the only things our mind could entertain, … [ Read more ]

Eric Bonabeau

Managers would rather live with a problem they can’t solve than with a solution they don’t fully understand or control.

Brian Billick

If you are not prepared to exhibit a constant level of energy, those around you will respond in kind.

Eleri Sampson

The failure to listen and ask questions could be easily solved by posing three extraordinarily simple questions, yet these frequently go unasked. They are: What do you think? How do you feel? What can I/we do? These must be the three easiest questions in the world, yet only too often managers turn themselves inside out trying to ‘second-guess’ their staff, either ‘telling’ them without consultation … [ Read more ]

Manfred Kets de Vries

…everyone has a core drama that leads to their personality style. What makes each of us the person we are is the dominance of some inner wish. The wish to be loved, or to be understood, or noticed. The wish to be free from conflict, or to help, or to be able to hurt others. The wish to achieve or the wish to fail. When … [ Read more ]

Gary R. Casselman & Timothy C. Daughtry

Criticism is driven by the frustration and fears of the giver, not from the needs of the recipient. The underlying assumption is that the recipient somehow “should know better” and needs to be set straight. The implied message is that the recipient’s intentions are questionable, that there is something wrong with the recipient that the giver of criticism knows how to fix. In … [ Read more ]

Dr. Rachel Remen

In avoiding all pain and seeking comfort at all costs we may be left without mercy and compassion. In rejecting change and risk, we often cheat ourselves of the quest. In denying suffering, we may never know our strength and our greatness.

Winston Churchill

There are two reasons people behave the way they do–the reason they tell you and the real reason.

Bertrand Russell

Every man, wherever he goes, is encompassed by a cloud of comforting convictions that move with him like flies on a summer’s day.

Adam Smith

Every individual necessarily labors to render the annual revenue of the society as great as he can. He generally neither intends to promote the public interest, nor knows how much he is promoting it … he intends only his own gain, and he is in this, as in many other cases, led by an invisible hand to promote an end which was no part of … [ Read more ]

Francis Bacon

We are much beholden to Machiavelli and others that write what men do, not what they ought to do.

Howard Zinn (Philosopher)

To have hope, one doesn’t need certainty, only possibility.


Those who can’t laugh at themselves leave the job to others.

Dr. Dennis R. Deaton

We think, and with those thoughts, we create. We create the world we live in … We harvest in life, only and exactly, what we sow in our minds.

Dr. Nathaniel Branden

Of all the judgments we pass in life, none is as important as the one we pass on ourselves. Nearly every psychological problem – from anxiety and depression to self-sabotage at work or at school, from fear of intimacy to chronic hostility – is traceable to low self-esteem. In the chaotic and competitive world we face today, both personal happiness and economic survival rest on … [ Read more ]

W. Douglas, US Supreme Court

90% of any decision is emotional. The rational part of us supplies the reason for supporting our predilections.

T.E. Lawrence (Lawrence of Arabia)

All men dream: but not equally. Those who dream by night in the dusty recesses of their minds wake in the day to find that it was vanity: but the dreamers of the day are dangerous men, for they may act their dream with open eyes, to make it possible.