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Michael A. Roberto, Richard M.J. Bohmer, and Amy C. Edmondson

A firm can adopt one of two mind-sets: It can apply an operational mind-set, approaching work as a routinized endeavor amenable to a standardized set of procedures and supported by detailed budgets and schedules. Alternatively, an organization can adopt an experimental mind-set-approaching work much like a research and development effort in which testing, learning, and adaptation take precedence over standardization. In such an environment, much … [ Read more ]

Source: Harvard Business Review | Subjects: Management, Organizational Behavior