Business Insight for MBAs and Managers

Quotations

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Most Recent Business Quotations

Whenever you position something so that there’s going to be a winner and a loser, very rarely have I seen that be to anybody’s benefit.
— Ginni Rometty

Author: Ginni Rometty | Source: McKinsey Quarterly | Subjects: Management, Organizational Behavior

Resilience is the most important characteristic, along with curiosity, for any leader. It’s not exactly about what you know; it’s about those two dimensions. I think there are two ways to develop resilience: one is through the relationships you have… The second way is through your attitude.
— Ginni Rometty

Author: Ginni Rometty | Source: McKinsey Quarterly | Subject: Leadership

Asking for help is a sign of strength, not weakness, because you’re acknowledging what you or the organization know or don’t know… It takes a strong person to do that, to ask for help. When people won’t ask for help when they need it, I get very nervous. To me, that’s a great sign of weakness.
— Ginni Rometty

Author: Ginni Rometty | Source: McKinsey Quarterly | Subjects: Career, Organizational Behavior, Personal Development

We’ve got to move the whole country to a skills-view, not just degree-view, of jobs, and then hire for that and reward for that. This accomplishes many things. First, as an employer, I need more people with the right skills. Second, there are so many people left out of economic opportunity. This brings more people back into our workforce.
— Ginni Rometty

Author: Ginni Rometty | Source: McKinsey Quarterly | Subjects: Hiring, Human Resources

Unfortunately, many dissatisfied customers opt not to complain. Over the last three decades, ACSI data show that 12.8% of customers formally complained to companies but, in reality, 30% of customers complained more informally about brands on social media. These non-complaining but disgruntled customers instead leave the company and buy substitute products. The takeaway is that it is often better to have customers complain than not … [ Read more ]
— G. Tomas M. Hult

Author: G. Tomas M. Hult | Source: Harvard Business Review | Subject: Customer Related

Most Popular Business Quotations

In principle, patents open up innovations in two ways. First, they confer only temporary rights; once patents expire or are abandoned, the intellectual property they are designed to protect passes into the public domain. Second, they require the details of the invention to be disclosed so they can be replicated. This permits follow-on innovation, which is essential for industrial progress. More recently, as the patent system … [ Read more ]
— The Economist

As for the genius of innovation, clearly the one percent spark of inspiration is nurtured by a positive culture. But the 99 percent perspiration ingredient comes from employees who love what they do, as well as where they do it, and who invest in that Holy Grail of productivity called “discretionary … [ Read more ]
— Stephanie Quappe, David Samso Aparici, Jon Warshawsky

Money never comes first in self-expression of any kind.
— William J. Reilly

It is not the critic who counts; not the man who points out how the strong man stumbles, or where the doer of deeds could have done better. The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood; who strives valiantly; who errs, and comes short again and again, because there is no … [ Read more ]
— Theodore Roosevelt

The uncomfortable fact for many green marketers--and targets of that marketing--is that genuinely going green would mean giving up most of the products and services that clutter our consumer culture. It would mean simplifying, valuing time and people over stuff. How can most products avoid the sin of the hidden trade-off? With a simple label: "You don't really need this."
— David Roberts

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Accounting   [16 posts]
Best Practices   [39 posts]
Career   [158 posts]   → Networking [2 posts]   → Work [47 posts]
Change Management   [144 posts]
Competitive Intelligence   [11 posts]
Consulting / Analytical Tools   [4 posts]
Corporate Governance   [99 posts]   → Succession Planning [4 posts]
Customer Related   [176 posts]
Economics   [291 posts]   → Capitalism [71 posts]
Education   [35 posts]
Entrepreneurship   [177 posts]   → Venture Capital [33 posts]
Finance   [121 posts]   → Investing [9 posts]   → Market/Investment [5 posts]   → Money [9 posts]   → Taxation [1 posts]
General   [6 posts]
History   [19 posts]
Human Resources   [501 posts]   → Coaching [9 posts]   → Compensation [39 posts]   → Diversity [42 posts]   → Motivation [99 posts]   → Training & Development [66 posts]   → Hiring [37 posts]
Innovation   [310 posts]   → Creativity [66 posts]
International   [52 posts]   → International - Americas [1 posts]   → Trade [2 posts]
IT / Technology / E-Business   [73 posts]
Leadership   [512 posts]
Legal   [23 posts]   → Intellectual Property [10 posts]
Management   [1489 posts]   → Business Plans [12 posts]   → Business Rules [43 posts]   → Delegation [7 posts]   → Execution [24 posts]   → Goals [24 posts]   → Growth [7 posts]   → Knowledge Management [12 posts]   → Measurement [45 posts]   → Mission [26 posts]   → Process [16 posts]   → Project Management [12 posts]   → Success / Failure [171 posts]   → Trends / Analysis [52 posts]   → Values [28 posts]   → Vision [37 posts]
Marketing / Sales   [283 posts]   → Advertising [9 posts]   → Brand [24 posts]   → Business Development [2 posts]   → Market Research [26 posts]   → Pricing [6 posts]
MBA Related   [39 posts]
Mergers & Acquisitions   [26 posts]
Miscellaneous   [82 posts]
Negotiation   [19 posts]
Nonprofit   [4 posts]
Operations   [43 posts]   → Outsourcing / BPO [14 posts]   → Quality [5 posts]
Organizational Behavior   [1610 posts]   → Accountability [20 posts]   → Bureaucracy [14 posts]   → Communication [159 posts]   → Culture [103 posts]   → Decision Making [179 posts]   → Ethics [57 posts]   → Personality / Behavior [243 posts]   → Politics [10 posts]   → Power / Authority [47 posts]   → Reengineering [3 posts]   → Reorganization [4 posts]   → Storytelling [28 posts]   → Teamwork [56 posts]   → Trust [31 posts]   → Women in Business [24 posts]
People   [7 posts]
Personal Development   [536 posts]   → Ability [23 posts]   → Achievement [85 posts]   → Attitude [21 posts]   → Challenge [11 posts]   → Character [20 posts]   → Commitment [13 posts]   → Competence [12 posts]   → Experience [25 posts]   → Expertise [12 posts]   → Judgement [7 posts]   → Learning [71 posts]
Productivity / Work Tips   [30 posts]   → Products & Services [1 posts]
Prospective   [1 post]   → About the MBA Degree [1 post]
Public Relations   [15 posts]   → Crisis Management [6 posts]
Quote   [642 posts]   → Action [23 posts]   → Adversity [11 posts]   → Ambition [10 posts]   → Attention [20 posts]   → Confidence [8 posts]   → Design [8 posts]   → Fear / Doubt [8 posts]   → Future [35 posts]   → Government [17 posts]   → Information [48 posts]   → Integrity [16 posts]   → Intelligence [12 posts]   → Knowledge [110 posts]   → Life [50 posts]   → Luck [17 posts]   → Mistakes [7 posts]   → Observations [10 posts]   → Opportunity [26 posts]   → Perception [15 posts]   → Persuasion [27 posts]   → Philosophy [8 posts]   → Potential [7 posts]   → Preparation [9 posts]   → Privacy [1 posts]   → Problems / Solutions [39 posts]   → Progress [10 posts]   → Reputation [6 posts]   → Skills [18 posts]   → Teaching [7 posts]   → Thought [96 posts]   → Time Management [16 posts]   → Wisdom [58 posts]
Risk Management   [70 posts]
Social Responsibility (ESG)   [94 posts]
Statistics   [12 posts]
Strategy   [367 posts]   → Business Model [3 posts]   → Competition [55 posts]   → Planning [21 posts]

Browse Business Quotations by Industry

Automotive   [1 post]
Consulting   [2 posts]
Education / Training   [4 posts]
Investing   [2 posts]
Retail   [1 post]