Business Insight for MBAs and Managers

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Most Recent Business Quotations

Agile initiatives have proven highly effective in teaching teams how to build but not nearly as effective in teaching teams what to build.
— Charles Gildehaus, David Allred, Allison Bailey, Amanda Luther, Sesh Iyer

Authors: Allison Bailey, Amanda Luther, Charles Gildehaus, David Allred, Sesh Iyer | Source: Boston Consulting Group (BCG) | Subjects: Innovation, Management

As functional hierarchies grow larger, they tend to become more rigid, pushing decision-making authority up the hierarchy and away from where customer interactions take place. In this system, no single team or leader owns the full end-to-end product and customer experience, making it exceedingly difficult to implement customer-centric innovations quickly and effectively. As a result, frontline employees, who have the insights and inspiration to drive … [ Read more ]
— Charles Gildehaus, David Allred, Allison Bailey, Amanda Luther, Sesh Iyer

Authors: Allison Bailey, Amanda Luther, Charles Gildehaus, David Allred, Sesh Iyer | Source: Boston Consulting Group (BCG) | Subject: Organizational Behavior

One of the ways that I assess whether an organization has an inclusive culture is one of the simplest possible methods: Does the largest possible percentage of people speak of the organization in terms of “we” or “they”? If it’s we, it’s probably inclusive, and if it’s they, which it often is, then despite all the mission statements extolling diversity and inclusive culture—it’s not an … [ Read more ]
— Sally Helgesen

Author: Sally Helgesen | Source: McKinsey Quarterly | Subjects: Culture, Diversity, Human Resources, Organizational Behavior

Senior executives often start out on the back foot when risks materialize because they have long instinctively prioritized financial resilience over operational resilience. They may have hedged against currency risk or liquidity issues but not paid enough attention to vulnerabilities embedded in the operating infrastructure that delivers their services and products to their customers—the things that matter most and that they’re in business to provide. … [ Read more ]— Bobbie Ramsden-Knowles, James Houston, David Stainback, Paul Williams

Authors: Bobbie Ramsden-Knowles, David Stainback, James Houston, Paul Williams | Source: PwC | Subject: Risk Management

If we’re going to live on average to age one hundred, we are certainly not going to be retiring at 65 or anything close to 65, because we’re not going to be able to earn enough money prior to 65 to finance retirement to one hundred.

We’re going to have to rethink retirement, we’re going to have to rethink careers, and we’re going to have to … [ Read more ]
— Myra Strober

Author: Myra Strober | Source: McKinsey Quarterly | Subject: Economics

Most Popular Business Quotations

In principle, patents open up innovations in two ways. First, they confer only temporary rights; once patents expire or are abandoned, the intellectual property they are designed to protect passes into the public domain. Second, they require the details of the invention to be disclosed so they can be replicated. This permits follow-on innovation, which is essential for industrial progress. More recently, as the patent system … [ Read more ]
— The Economist

As for the genius of innovation, clearly the one percent spark of inspiration is nurtured by a positive culture. But the 99 percent perspiration ingredient comes from employees who love what they do, as well as where they do it, and who invest in that Holy Grail of productivity called “discretionary … [ Read more ]
— Stephanie Quappe, David Samso Aparici, Jon Warshawsky

Money never comes first in self-expression of any kind.
— William J. Reilly

It is not the critic who counts; not the man who points out how the strong man stumbles, or where the doer of deeds could have done better. The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood; who strives valiantly; who errs, and comes short again and again, because there is no … [ Read more ]
— Theodore Roosevelt

The uncomfortable fact for many green marketers--and targets of that marketing--is that genuinely going green would mean giving up most of the products and services that clutter our consumer culture. It would mean simplifying, valuing time and people over stuff. How can most products avoid the sin of the hidden trade-off? With a simple label: "You don't really need this."
— David Roberts

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