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Organizations tend to neglect or downplay the ingenuity component in change initiatives. Leaders often prefer instead a simpler, mechanistic view of the world, which assumes they can easily specify and control actions using project management techniques. Moreover, organizations are often averse to change. Ideas like “breaking the rules” or “reinventing the organization” are less accepted in typical projects—and a departure from the norm will often … [ Read more ]
Martin Reeves, Arthur Boulenger, Adam Job

In order to disrupt your own frame of reference, you have to be willing to treat your accumulated experience as sunk cost, to be discarded as circumstances require. It’s a psychologically difficult thing to do. Moreover, ordinary daily pressures make it difficult to find the time to really think about, and thoroughly analyze, environmental trends. Many people, managers among them, suffer from cognitive myopia, the … [ Read more ]
Jan-Benedict Steenkamp

If you can rely on people to do what they say they’re going to do—without costly coercive mechanisms to make them dependable—a lot of things become possible.
Jerry Useem, Francis Fukuyama

Trust is to capitalism what alcohol is to wedding receptions: a social lubricant. In low-trust societies (Russia, southern Italy), economic growth is constrained.
Jerry Useem

Virtually every commercial transaction has within itself an element of trust.
Kenneth Arrow

Most Popular Business Quotations

In principle, patents open up innovations in two ways. First, they confer only temporary rights; once patents expire or are abandoned, the intellectual property they are designed to protect passes into the public domain. Second, they require the details of the invention to be disclosed so they can be replicated. This permits follow-on innovation, which is essential for industrial progress. More recently, as the patent system … [ Read more ]
The Economist
As for the genius of innovation, clearly the one percent spark of inspiration is nurtured by a positive culture. But the 99 percent perspiration ingredient comes from employees who love what they do, as well as where they do it, and who invest in that Holy Grail of productivity called “discretionary … [ Read more ]
Stephanie Quappe, David Samso Aparici, Jon Warshawsky
Money never comes first in self-expression of any kind.
William J. Reilly
It is not the critic who counts; not the man who points out how the strong man stumbles, or where the doer of deeds could have done better. The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood; who strives valiantly; who errs, and comes short again and again, because there is no … [ Read more ]
Theodore Roosevelt
The uncomfortable fact for many green marketers--and targets of that marketing--is that genuinely going green would mean giving up most of the products and services that clutter our consumer culture. It would mean simplifying, valuing time and people over stuff. How can most products avoid the sin of the hidden trade-off? With a simple label: "You don't really need this."
David Roberts

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