Business Insight for MBAs and Managers


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Identifying and measuring employee performance will become trickier as many jobs become less based on routines. The primary consideration in choosing the correct performance measures is that they need to reflect individual-level impact on achieving the organization's goals – meaning they should meet two conditions:

  1. they must directly link to organizational success
  2. they must be in an employee's sphere of control

Failing to meet these conditions can … [ Read more ]

We've built out job architectures, which we call a job framework because we don't want it to be a ladder where people feel like they have to go directly up. Instead you want people to feel like they can maybe take a path somewhere else or do something else, and that would still be career growth.
Colleen McCreary

I think a lot about how we are telling our story and our narrative inside of the company, but also equally important, how are we telling that narrative outside of the company? It's incredibly important that those two things match, because if they don't, you're going to run into issues on either side. If they don’t match, then internally people will get their information or … [ Read more ]
Colleen McCreary

New business insights can come from changing perspectives on the company’s boundaries, resources, and time horizons. We suggest laying out the whole of the supply chain, the cradle to grave of the product life cycle, the adjacent business ecosystem, and all relevant stakeholders. Take a systems perspective to see the full ecosystem and market dynamics at work. Within this expanded business context, understand where issues … [ Read more ]
David Young, Martin Reeves

What some investors say is that the only problem you can’t fix is the problem of market size. But most folks’ intuition about how big a market or a problem is typically quite off
Waseem Daher

Most Popular Business Quotations

In principle, patents open up innovations in two ways. First, they confer only temporary rights; once patents expire or are abandoned, the intellectual property they are designed to protect passes into the public domain. Second, they require the details of the invention to be disclosed so they can be replicated. This permits follow-on innovation, which is essential for industrial progress. More recently, as the patent system … [ Read more ]
The Economist
As for the genius of innovation, clearly the one percent spark of inspiration is nurtured by a positive culture. But the 99 percent perspiration ingredient comes from employees who love what they do, as well as where they do it, and who invest in that Holy Grail of productivity called “discretionary … [ Read more ]
Stephanie Quappe, David Samso Aparici, Jon Warshawsky
Money never comes first in self-expression of any kind.
William J. Reilly
It is not the critic who counts; not the man who points out how the strong man stumbles, or where the doer of deeds could have done better. The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood; who strives valiantly; who errs, and comes short again and again, because there is no … [ Read more ]
Theodore Roosevelt
The uncomfortable fact for many green marketers--and targets of that marketing--is that genuinely going green would mean giving up most of the products and services that clutter our consumer culture. It would mean simplifying, valuing time and people over stuff. How can most products avoid the sin of the hidden trade-off? With a simple label: "You don't really need this."
David Roberts

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