Business Insight for MBAs and Managers

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Most Recent Business Quotations

Senior executives often start out on the back foot when risks materialize because they have long instinctively prioritized financial resilience over operational resilience. They may have hedged against currency risk or liquidity issues but not paid enough attention to vulnerabilities embedded in the operating infrastructure that delivers their services and products to their customers—the things that matter most and that they’re in business to provide. … [ Read more ]— Bobbie Ramsden-Knowles, James Houston, David Stainback, Paul Williams

Authors: Bobbie Ramsden-Knowles, David Stainback, James Houston, Paul Williams | Source: PwC | Subject: Risk Management

If we’re going to live on average to age one hundred, we are certainly not going to be retiring at 65 or anything close to 65, because we’re not going to be able to earn enough money prior to 65 to finance retirement to one hundred.

We’re going to have to rethink retirement, we’re going to have to rethink careers, and we’re going to have to … [ Read more ]
— Myra Strober

Author: Myra Strober | Source: McKinsey Quarterly | Subject: Economics

[Central banks] have installed enormous and more or less permanent backstops for financial systems and transformed lending of last resort into comprehensive “first response” functions against financial crises.
— Leon Wansleben

Author: Leon Wansleben | Source: strategy+business | Subject: Economics

We believe very firmly that there’s something foundational about cohorts. When we say “cohort,” we mean a group of customers that were acquired in a period, whether that’s a monthly cohort, a quarterly cohort, or an annual cohort. The 2021 cohort is a group of customers who made their first purchase in 2021.

What’s powerful about a cohort is that the membership of that group never … [ Read more ]
— Michael Ross

Author: Michael Ross | Source: McKinsey Quarterly | Subject: Customer Related

The opportunities to use customer analysis to change behavior go way, way beyond what is in the marketing domain—it goes to how we think about profitability, how we align channels, how we align the service propositions, how we align the operational experience, and how we understand which elements of products or categories are good for acquiring and retaining customers.
— Michael Ross

Author: Michael Ross | Source: McKinsey Quarterly | Subject: Customer Related

Most Popular Business Quotations

In principle, patents open up innovations in two ways. First, they confer only temporary rights; once patents expire or are abandoned, the intellectual property they are designed to protect passes into the public domain. Second, they require the details of the invention to be disclosed so they can be replicated. This permits follow-on innovation, which is essential for industrial progress. More recently, as the patent system … [ Read more ]
— The Economist

As for the genius of innovation, clearly the one percent spark of inspiration is nurtured by a positive culture. But the 99 percent perspiration ingredient comes from employees who love what they do, as well as where they do it, and who invest in that Holy Grail of productivity called “discretionary … [ Read more ]
— Stephanie Quappe, David Samso Aparici, Jon Warshawsky

Money never comes first in self-expression of any kind.
— William J. Reilly

It is not the critic who counts; not the man who points out how the strong man stumbles, or where the doer of deeds could have done better. The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood; who strives valiantly; who errs, and comes short again and again, because there is no … [ Read more ]
— Theodore Roosevelt

The uncomfortable fact for many green marketers--and targets of that marketing--is that genuinely going green would mean giving up most of the products and services that clutter our consumer culture. It would mean simplifying, valuing time and people over stuff. How can most products avoid the sin of the hidden trade-off? With a simple label: "You don't really need this."
— David Roberts

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Accounting   [16 posts]
Best Practices   [39 posts]
Career   [157 posts]   → Networking [2 posts]   → Work [47 posts]
Change Management   [144 posts]
Competitive Intelligence   [11 posts]
Consulting / Analytical Tools   [4 posts]
Corporate Governance   [99 posts]   → Succession Planning [4 posts]
Customer Related   [174 posts]
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Education   [35 posts]
Entrepreneurship   [177 posts]   → Venture Capital [31 posts]
Finance   [121 posts]   → Investing [9 posts]   → Market/Investment [5 posts]   → Money [9 posts]   → Taxation [1 posts]
General   [6 posts]
History   [19 posts]
Human Resources   [499 posts]   → Coaching [9 posts]   → Compensation [39 posts]   → Diversity [38 posts]   → Motivation [94 posts]   → Training & Development [62 posts]   → Hiring [33 posts]
Innovation   [309 posts]   → Creativity [66 posts]
International   [52 posts]   → International - Americas [1 posts]   → Trade [2 posts]
IT / Technology / E-Business   [73 posts]
Leadership   [511 posts]
Legal   [23 posts]   → Intellectual Property [10 posts]
Management   [1487 posts]   → Business Plans [12 posts]   → Business Rules [43 posts]   → Delegation [7 posts]   → Execution [24 posts]   → Goals [24 posts]   → Growth [7 posts]   → Knowledge Management [12 posts]   → Measurement [45 posts]   → Mission [26 posts]   → Process [16 posts]   → Project Management [11 posts]   → Success / Failure [171 posts]   → Trends / Analysis [52 posts]   → Values [27 posts]   → Vision [37 posts]
Marketing / Sales   [283 posts]   → Advertising [9 posts]   → Brand [24 posts]   → Business Development [2 posts]   → Market Research [26 posts]   → Pricing [6 posts]
MBA Related   [39 posts]
Mergers & Acquisitions   [26 posts]
Miscellaneous   [82 posts]
Negotiation   [19 posts]
Nonprofit   [4 posts]
Operations   [43 posts]   → Outsourcing / BPO [14 posts]   → Quality [5 posts]
Organizational Behavior   [1605 posts]   → Accountability [20 posts]   → Bureaucracy [14 posts]   → Communication [157 posts]   → Culture [102 posts]   → Decision Making [177 posts]   → Ethics [57 posts]   → Personality / Behavior [241 posts]   → Politics [10 posts]   → Power / Authority [47 posts]   → Reengineering [3 posts]   → Reorganization [4 posts]   → Storytelling [27 posts]   → Teamwork [54 posts]   → Trust [31 posts]   → Women in Business [23 posts]
People   [7 posts]
Personal Development   [535 posts]   → Ability [23 posts]   → Achievement [85 posts]   → Attitude [21 posts]   → Challenge [11 posts]   → Character [20 posts]   → Commitment [13 posts]   → Competence [12 posts]   → Experience [25 posts]   → Expertise [12 posts]   → Judgement [7 posts]   → Learning [71 posts]
Productivity / Work Tips   [30 posts]   → Products & Services [1 posts]
Prospective   [1 post]   → About the MBA Degree [1 post]
Public Relations   [15 posts]   → Crisis Management [6 posts]
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Risk Management   [70 posts]
Social Responsibility (ESG)   [94 posts]
Statistics   [12 posts]
Strategy   [367 posts]   → Business Model [3 posts]   → Competition [55 posts]   → Planning [21 posts]

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Automotive   [1 post]
Consulting   [2 posts]
Education / Training   [4 posts]
Investing   [2 posts]
Retail   [1 post]