Leadership and Decision Making

To create an organization that makes high quality decisions, one first needs to understand the larger dynamics that govern decision making and decision quality. They are:
– A decision is only as good as the weakest link
– How one frames decisions matters
– One can’t judge a decision by the outcome
– Decisions are linked
– One can’t know everything beforehand
– … [ Read more ]

Rushworth Kidder

The really tough choices . . . don’t center upon right versus wrong. They involve right versus right. They are genuine dilemmas precisely because each side is firmly rooted in one of our basic, core values. Four such dilemmas are so common to our experience that they stand as models, patterns, or paradigms. They are:
– Truth versus loyalty
– Individual versus community
– Short-term … [ Read more ]