Is Your Workplace Biased Against Introverts?

Extroverts are more likely to express their passion outwardly, giving them a leg up when it comes to raises and promotions, according to research by Jon Jachimowicz. Introverts are just as motivated and excited about their work, but show it differently. How can managers challenge their assumptions?

The Middle Manager of the Future: More Coaching, Less Commanding

Skilled middle managers foster collaboration, inspire employees, and link important functions at companies. An analysis of more than 35 million job postings by Letian Zhang paints a counterintuitive picture of today’s midlevel manager. Could these roles provide an innovation edge?

Beyond the ‘Business Case’ in DEI: 6 Steps Toward Meaningful Change

Diversity and inclusion efforts that focus on business outcomes alone rarely address root causes. Jamillah Bowman Williams, a visiting fellow at the Institute for the Study of Business in Global Society, offers tips for companies navigating their next stage of the DEI journey.

Post-CrowdStrike, Six Questions to Test Your Company’s Operational Resilience

Companies unprepared for disasters put not only their competitive advantage but their very existence at risk. Hise Gibson and Anita Lynch break down what a company needs to build its operational resilience, starting with its people, processes, and technology.

Layoffs Can Be Bad Business: 5 Strategies to Consider Before Cutting Staff

Many companies are quick to reduce headcount when economic headwinds appear, but they risk weakening their businesses. A case study explores the hidden costs of layoffs.

Failing Well: How Your ‘Intelligent Failure’ Unlocks Your Full Potential

We tend to avoid failure at all costs. But our smarter missteps are worthwhile because they can force us to take a different path that points us toward personal and professional success.

Money Isn’t Everything: The Dos and Don’ts of Motivating Employees

Dangling bonuses to checked-out employees might only be a Band-Aid solution. Brian Hall shares four research-based incentive strategies—and three perils to avoid—for leaders trying to engage the post-pandemic workforce.

What Kind of Leader Are You? How Three Action Orientations Can Help You Meet the Moment

Executives who confront new challenges with old formulas often fail. The best leaders tailor their approach, recalibrating their “action orientation” to address the problem at hand, says Ryan Raffaelli. He details three action orientations and how leaders can harness them.

Michael Beer

Culture is how a group does the things it does. It changes because people start doing things differently or start doing different things. The causality doesn’t go the other way.

So, in a company, you first need to change how the company is organized, managed, and led in light of its strategic goals. The goals themselves may need to change. A new culture then emerges as … [ Read more ]

The First 90 Hours: What New CEOs Should—and Shouldn’t—Do to Set the Right Tone

New leaders no longer have the luxury of a 90-day listening tour to get to know an organization, says John Quelch. He offers seven steps to prepare CEOs for a successful start, and three missteps to avoid.

James Heskett

One useful way to think about the relationship between culture and strategy is that an effective culture can provide a competitive advantage for a very long time, often much longer than any strategy. This is a particular advantage in a world in which some claim that strategy today confers only short-term competitive advantage.

Why People Crave Feedback—and Why We’re Afraid to Give It

How am I doing? Research by Francesca Gino and colleagues shows just how badly employees want to know. Is it time for managers to get over their discomfort and get the conversation going at work?

Does Hybrid Work Actually Work? Insights from 30,000 Emails

It’s a pandemic debate raging at companies everywhere: How often should employees come to the office? In the first large-scale study of its kind, Prithwiraj Choudhury finds that hybrid schedules might offer the best answer for everyone.

Rituals at Work: Teams That Play Together Stay Together

Rituals—even seemingly silly ones—help employees bond and add meaning to their work.

Can the Case Method Survive Another Hundred Years?

The case method pioneered by Harvard Business School has weathered a hundred years of controversy and criticism. However, is the approach the best way to teach people to lead in a world that demands more agility and adaptability?

Desperate for Talent? Consider Advancing Your Own Employees First

What would it take to build the skills your company needs in your current workforce? Joseph Fuller and Manjari Raman offer a new playbook for a historic talent crunch with no end in sight.

Robin Ely, Dina Gerdeman

When they talk about what it takes to be successful, managers will often say, “I know it when I see it.”  What they’re really saying is, “I recognize the qualities I value, which just so happen to be the qualities I have.” The organization’s norms, processes, and interactions are structured to give those who “have it” opportunities to demonstrate their talents and advance accordingly. But … [ Read more ]

What Pirates Can Teach Us About Leadership

Despite his reputation for ruthlessness, Blackbeard ran a surprisingly progressive and equitable ship. Francesca Gino highlights three lessons for today’s leaders from the golden age of piracy.

The Unlikely Upside of Mergers: More Diverse Management Teams

Mergers shake up the status quo at companies and help women and people of color move up the ladder. Research mines data from 37,000 deals.

How to Tap the Talent Automated HR Platforms Miss

Companies are struggling to fill open positions, but the job platforms they use often screen out promising candidates just because they don’t tick every box. Joseph Fuller probes the challenges—and opportunities—of “hidden workers.”