Punching In:The Unauthorized Adventures of a Front-line Employee
Curious to know just what happens behind the “employees only” doors of big companies, journalist Alex Frankel embarked on an undercover reporting project to find out how some of America’s well-known companies win the hearts and minds of their retail and service employees. Frankel knew the only way to find answers was to go native.
During a two-year urban adventure through the world of commerce, Frankel … [ Read more ]
Content: Book | Author: Alex Frankel | Subjects: Human Resources, Organizational Behavior