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US Broadband Market Matches Pay-TV Market in Size
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...This content is restricted to site members. Please log in or registerBy 2020, Digital Travel Outlays Will Top $817 Billion Globally
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Most Popular Market Research Posts
Call Center Statistics
In the United States, about 280,000, or 11%, of more than 2.5 million call-center agent positions are in outsourced facilities run by companies such as Convergys, Sitel, Sykes Enterprises, TeleTech, and West Telecommunications, says Brian Huff, a technology analyst at Datamonitor, an analysis firm.Executive Salary Survey, 2000
All Industry Weighted Mean Total Cash … [ Read more ]Plenty of Job Sites, But Where Are the Jobs?
iLogos Research recently found that 81% of Fortune 500 companies are posting job listings on their corporate career websites. iLogos determined that this amount compares to 51% that are posting on Monster.com, 43% posting jobs on HotJobs.com and just 22% posting on CareerBuilder.com. According to iLogos, although there is more media hype and recruitment advertising related to online job boards, the greatest quantity of jobs … [ Read more ]Content Delivery Market Forecast
As a result, the worldwide market for content-delivery and distribution products and services will soar from $374 million by the end of the year to $6 billion in 2004, according to Jupiter Communications.Value and Costs of Customer Satisfaction
Growth Strategies International (GSI)* performed a statistical analysis of Customer Satisfaction data encompassing the findings of over 20,000 customer surveys conducted in 40 countries by InfoQuest. The conclusions of the study were: - A Totally Satisfied Customer contributes 2.6 times as much revenue to a company as a Somewhat Satisfied Customer. - A Totally Satisfied Customer contributes 17 times as much revenue as … [ Read more ]