Anand G. Mahindra

We came up with five elements that would foster innovation… One, innovation has to start with insights about the customer. Without identifying a need, you can’t come up with new products or processes. Two, great products today have great designs. …Three, you have to encourage experimentation. You must hire people who don’t listen to you… You have to create a sandbox where people can play—and … [ Read more ]

Anand G. Mahindra

I started thinking about how to manage transformations in 1981. I read every book on transformation and distilled their essence by identifying common themes and eliminating outliers. On the basis of this intellectual exercise and personal experience, I created a four-step transformation loop. I use acronyms all the time, so I call this ESEE—because “easy” is the one thing change isn’t.

The first E stands for … [ Read more ]