Herman Miller’s Design for Growth

The office-furniture design leader is betting on innovation as it continues to push the envelope of management practice.

Citizen Kraemer

How Baxter International’s chief Harry Kraemer learned to stop worrying and love sustainability.

Counting What Counts: Turning Corporate Accountability to Competitive Advantage

In this golden age of investment returns, we often think of corporate performance one way: Did it make enough money, or didn’t it? But corporations themselves have stopped viewing performance by this one measure, according to Epstein, a long-time researcher, and Birchard, a financial journalist. Instead, companies view the bottom line a number of ways: customer loyalty, employee retention, and shareholder value. The pivot point … [ Read more ]

Corporate Governance: Hard Facts about Soft Behaviors

Although governance regulations and management culture differ from firm to firm, the following best practices can – and should – cross borders:
1. Select the right directors
2. Train them continuously
3. Give them the right information
4. Balance the power of the CEO and directors
5. Nurture a culture of collegial questioning
6. Gain from directors an adequate commitment of time
7. Measure and … [ Read more ]