Bobbie Ramsden-Knowles, James Houston, David Stainback, Paul Williams

Senior executives often start out on the back foot when risks materialize because they have long instinctively prioritized financial resilience over operational resilience. They may have hedged against currency risk or liquidity issues but not paid enough attention to vulnerabilities embedded in the operating infrastructure that delivers their services and products to their customers—the things that matter most and that they’re in business to provide. … [ Read more ]

Building resilience in a polycrisis world

To stay operational, even in the worst of times, focus on what matters most. It will change your risk culture.