In purely top-down structures, key information and insights from below are often missed. Decisions take too long and are not as targeted and effective as they would be if information from front-line employees were taken into account.
But what governance system to use? Not a model based on consensus or democracy. Consensus often devolves into the least-common-denominator approach. People give in to what the largest egos … [ Read more ]
Content: Article | Author: Brian Robertson | Source: strategy+business | Subjects: Management, Organizational Behavior