Christopher Bartlett

There’s a lot of research that says that people are motivated and retained by three critical things. The first and most important is their personal development. The second is social connectiveness. In other words, they really like the people they work with; a great team they’re with; their boss nurtures and supports them and gives them feedback. Third is that they’re recognized, and part of … [ Read more ]

Christopher Bartlett

The philosophy of case teaching, discussion-based learning, is really that by gathering together a group of smart capable people; presenting them with the kinds of challenges that a manager would face once in a year or once in a lifetime; doing that on a regular basis, 2-3 times a day; and getting them to go through the process that managers do—gathering the data and analyzing … [ Read more ]

Christopher Bartlett

Accounting is about understanding and interpreting and getting behind the numbers, and how you use the numbers to really understand the business. Management is all about complexity and diversity and dynamism.

Christopher Bartlett

It is not centralization that drives scale; it’s specialization. And that doesn’t have to be central at all. Specialization is about where you create centers of excellence—and that may or may not be at the corporate center. Now, creating this integrated network of specialized operations does increase the coordination needs. So when we wrote about centralization versus coordination, we emphasized the challenges of coordinating operations … [ Read more ]

Procter and Gamble Europe: Ariel Ultra’s Eurobrand Strategy

It’s a critical time for Procter and Gamble – no fun or games. The company is planning product development through a major pan-European project. It must consider intricacies such as cross-border processes and interaction between strategic and organisational developments. Read why Professor Paul Verdin, Professor Christopher A. Bartlett and co-author Alice De Koning propose a bit of “play time” at this juncture – role-playing time, … [ Read more ]

Managing Across Borders: The Transnational Solution

The second edition of Managing Across Borders: The Transnational Solution, by Christopher A. Bartlett of the Harvard Business School and Sumantra Ghoshal of the London Business School, is a dynamic update of the authors’ pioneering research into management on a global stage. Even more timely now than when it was originally conceived over a decade ago, the book–which was previously published in nine languages and … [ Read more ]