John Kotter, Dan Cohen

You need to address anxieties, accept anger, and demonstrate credibility in a very gut-level sense, to evoke faith in the vision.

Beware the iSmell: 10 Rules for Successful Product Development

Product development is often a make-or-break issue for start-ups, and it’s also one of the most poorly understood, entrepreneur Dan Cohen said during a recent presentation at Wharton San Francisco.

Leading With The Heart

Appealing to employees’ emotions, as well as their minds, is the key to managing change.