Dave Girouard

As CEO, if someone brings a problem to me, of course, I’m always anxious to solve it. But I’m always going to think, “How did this problem come to be? And how did it come to me? And should it have come to me?”

Dave Girouard

Too many people believe that speed is the enemy of quality. To an extent they’re right — you can’t force innovation and sometimes genius needs time and freedom to bloom. But in my experience, that’s the rare case. There’s not always a stark tradeoff between something done fast and done well. Don’t let you or your organization use that as a false shield or excuse … [ Read more ]

Dave Girouard

The untrained mind has a weird way of defaulting to serial activities — i.e. I’ll do this after you do that after X, Y, Z happens. You want people working in parallel instead.

Dave Girouard

The art of good decision making requires that you gather input and perspective from your team, and then push toward a final decision in a way that makes it clear that all voices were heard. […] I wouldn’t call it consensus building — you don’t want consensus to hold you hostage — but input from others will help you get to the right decision faster, … [ Read more ]