There are two types of complexity. Understanding where to intervene is the key to managing them to create value.
Content: Article | Authors: David Turnbull, Jessica Spungin, Suzanne Heywood | Source: McKinsey Quarterly | Subject: Management
Don’t try to fix problems before you understand the complex relationships among them-and their causes.
Content: Article | Authors: David Turnbull, Matthew Robb, Paul Todd | Source: McKinsey Quarterly | Subjects: Change Management, Management