Dee Hock

If you seek to lead, invest at least 50% of your time in leading yourself – your own purpose, ethics, principles, motivation, conduct. Invest at least 20% leading those with authority over you and 15% leading your peers.

Dee Hock

Control is not leadership; management is not leadership; leadership is leadership is leadership. If you seek to lead, invest at least 50 percent of your time leading yourself—your own purpose, ethics, principles, motivation, conduct.

Dee Hock

In the deepest sense, distinction between leaders and followers is meaningless. In every moment of life, we are simultaneously leading and following. There is never a time when our knowledge, judgment and wisdom are not more useful and applicable than that of another. There is never a time when the knowledge, judgment and wisdom of another are not more useful and applicable than ours. At … [ Read more ]

Dee Hock

One cannot speak of leaders who cause organizations to achieve superlative performance, for no one can cause it to happen. Leaders can only recognize and modify conditions which prevent it; perceive and articulate a sense of community, a vision of the future, a body of principle to which people can become passionately committed, then encourage and enable them to discover and bring forth the extraordinary … [ Read more ]

Dee Hock

The first and paramount responsibility of anyone who purports to manage is to manage self: one’s own integrity, character, ethics, knowledge, wisdom, temperament, words, and acts. It is a complex, unending, incredibly difficult, oft-shunned task. We spend little time and rarely excel at management of self precisely because it is so much more difficult than prescribing and controlling the behavior of others. However, without management … [ Read more ]

Dee Hock

Leader presumes follower. Follower presumes choice. One who is coerced to the purposes, objectives, or preferences of another is not a follower in any true sense of the word, but an object of manipulation. Nor is the relationship materially altered if both parties voluntarily accept the dominance of one by the other. A true leader cannot be bound to lead. A true follower cannot be … [ Read more ]

Dee Hock

Words are only secondarily the means by which we communicate; they’re primarily the means by which we think.

The Art of Chaordic Leadership

Dee Hock, founder and CEO emeritus of Visa, offers some thought-provoking ideas on managers’ responsibilities and on “chaordic” leadership.

Editor’s Note: This was a fantastic article and I highly recommend it. I have consistently been impressed with Dee Hock’s thinking.