Virtual Partnerships in Support of Electronic Commerce: the Case of TCIS

Even the smallest companies can seem much larger through the virtual looking glass of the Internet. Dorothy Leidner, INSEAD Associate Professor of Information Systems, presents the case of Traitment Coopératif et Intégration de Systèmes (TCIS), a young, small, Paris-based firm that sells software products to about 700 businesses, half of which are outside France. She outlines the major obstacles facing a firm engaging … [ Read more ]

Behind the WebCam: Effective Leaders of the Virtual Pack

Inter-organisational alliances, flatter organisational structures and globalisation are all forcing businesses to adapt to manage activities that span geographical and organisational boundaries. It’s the age of a new kind of ‘virtual’ knowledge worker. The authors of this article ask what factors contribute to effective leadership in virtual team environments. They assembled thirteen culturally diverse global teams from locations in Europe, Mexico and the US, … [ Read more ]