The ABC’s of Effective Feedback

This article presents a model for engaging in a feedback-related conversation effectively across a variety of settings. It is based upon the authors’ extensive readings and research. The model outlines a three-step process whereby the mnemonic ABC represents each of the critical stages.

T.I.P.S. The Innovative Practices Summary

Innovation is an elusive, sometimes baffling, entity. Innovative thinking contributes to scientific progress–as in paradigm busting–but it’s difficult to be scientific about what produces innovation. Consider these eleven points, garnered from innovative organizations, in answering the tough but essential question, “What might help our organization be more innovative?”