Why Middle Managers May Be the Most Important People in Your Company

Wharton management professor Ethan Mollick has a message for knowledge-based companies: Pay closer attention to your middle managers because they may have a greater impact on company performance than almost any other part of the organization. Mollick’s research, based on an in-depth analysis of the computer game industry, is presented in a new paper titled, “People and Process: Suits and Innovators: Individuals and Firm Performance.” … [ Read more ]