The Need For Identity Management
Businesses are building systems to manage access to applications and data. Just how much risk is there?
Content: Article | Author: George V. Hulme | Source: InformationWeek | Subject: IT / Technology / E-Business
In Lockstep On Security
More companies are doing detailed assessments of their business partners’ information security. Failing grades can end a collaborative relationship.
Content: Article | Author: George V. Hulme | Source: InformationWeek | Subject: IT / Technology / E-Business
The Modern Call Center
Web-enabled call centers let businesses provide improved customer service by combining the best of telephone and online communication.
Content: Article | Authors: Bob Wallace, George V. Hulme | Source: InformationWeek | Subject: Customer Related