If implemented correctly, problem management can bring great benefits to your organization. It can reduce the number and impact of problems, reduce problem resolution time, and improve support staff productivity.
Content: Article | Author: Harris Kern | Source: TechRepublic | Subject: IT / Technology / E-Business
Aligning IT with the business tops the list of goals for most CIOs. Here are the top IT issues and challenges facing CIOs in achieving that goal.
Content: Article | Author: Harris Kern | Source: TechRepublic | Subjects: IT / Technology / E-Business, Organizational Behavior
Systems management can be a failing prospect if you don’t have the four key elements in place. Learn how ignoring processes, data, tools, and organization can stop your systems management effort before it starts.
Content: Article | Author: Harris Kern | Source: TechRepublic | Subject: Management