10 Usability Heuristics for User Interface Design
These are one of the most used heuristics for User Interface Design. They were developed by Jakob Nielsen together with Rolf Molich in the early 90’s. The final set, which you see here, was released by Nielsen in 1994.
Content: Article | Author: Jakob Nielsen | Subject: Customer Related
Building Web Sites With Depth
…”Whether at a Web store or a real store, when users don’t get what they want, they leave. But they leave more readily on the Web. In our recent e-commerce study (see “E-Commerce User Experience”), the most common factor that stopped users from buying on a site was that they couldn’t find the item they were looking for. This accounted for 27 percent of all … [ Read more ]
Content: Article | Authors: Jakob Nielsen, Marie Tahir | Source: webtechniques | Subject: IT / Technology / E-Business