Video: Five things you should know about ITIL

ISanity Savers for IT ExecutivesTIL was originally just a set of books from the U.K. about IT best practices. Today, it has turned into a global phenomenon and one of the hottest topics in IT. This episode of Sanity Savers for IT Executives gives a rundown of five basic ITIL facts every IT pro should know.

Going beyond the buzz to understand VPN technology

You’ve heard the buzz about virtual private networks. This article offers the basics on how a VPN works, a list of related acronym definitions, and information on how this new way of connecting may be able to save money for the enterprise.